Linehaul Operations Supervisor

Join us at AIT, where we believe every day presents an opportunity to make a global impact!

We’re problem solvers, driven by our curiosity and creativity, in endless pursuit of solutions for our customers. Together, we champion the strength of our global teams. And, as trusted advisors, we go above and beyond, working together in a supportive and collaborative environment to ensure customer satisfaction. 

Through the company's continued growth, we challenge ourselves to be better, continuously learning and growing in our dynamic environment. Helping others is at the core of our culture, join us in finding fulfillment by giving back to our local communities as the united team that is AIT.  Find out what our people deliver.® means when you come move the world with us!  

Hear directly from our teammates at AIT Worldwide Logistics and make us the next stop on your career journey.

The Linehaul Operations Supervisor is responsible for supervising the efficient and timely transportation of AIT customer freight between AIT Middle Mile Network Hub locations as well as identified injection points within the AIT Worldwide Logistics network, ensuring compliance with company standards and regulatory requirements. This role involves direct supervision of Linehaul Operations Agents, route optimization and maintaining high service levels. The Linehaul Operations Supervisor plays a critical role in ensuring seamless operations within the AIT Middle Mile Network and contributes to the overall customer satisfaction and operational efficiency.

• Supervise and coordinate the daily activities of linehaul carriers and support staff to drive efficiency and execution, and report on service failures caused by the assigned asset-based carrier. This includes monitoring and tracking operations, providing real time updates to both operations and clients, and addressing issue promptly.
• Collaborate with other departments to resolve logistical issues and improve service delivery within AIT Middle Mile Network field operations and management to ensure that any additional linehaul needs, outside of the normal scheduled operations are met. Develop and implement contingency plans such as vehicle breakdowns, accidents or adverse weather conditions to ensure minimal disruption to operations.
• Plan, optimize, and monitor linehaul routes to ensure timely and cost-effective delivery of freight within the AIT Middle Mile Network. Track and report KOIs to measure efficiency and effectiveness of linehaul operations.
• Conduct regular performance evaluations and provide coaching and development for team members. Identify training needs and execute training of team members to ensure operational excellence and personnel development. maintains approval of Linehaul Operations Agents presentation of adhoc bookings - as needed
• Analyze reports on linehaul operational data to identify trends and areas for improvement. Track and report KOIs to measure efficiency and effectiveness of linehaul operations. Stay updated on the latest transportation technologies and best practices. Recommend new technologies or processes to improve operational efficiency
• Manage relationships with third-party carriers and vendors to ensure smooth operation and resolve any operational challenges utilizing experience and commonly used problem-solving methods. Negotiate rates a transactional basis with asset-based providers to ensure competitive pricing and reliable service. Ensure carriers are compliant with the AIT Middle Mile Network standards for on time performance

Education Qualifications

• High School Diploma Required
• Bachelor's Degree Or equivalent work experience Required

Experience Qualifications

• 3+ years Proven experience in logistics or transportation management, with a focus on linehaul operations Required and
• 3+ years Progressive leaderships position within the logistics or transportation industry Required and
• 5+ years Operations Management and Team Management within the logistics or transportation management industry, with a focus on linehaul operations Preferred or
• 3+ years Proven experience with rate negotiations with 3rd party asset-based providers. Preferred

Skills and Abilities

• Carrier Management including development of accountabilities (High proficiency)
• Understanding of service requirements in a HUB Operations / LTL Environment (High proficiency)
• Proficiency in transportation management software and Microsoft Office Suite. (High proficiency)
• Strong communication skills, both written and verbal (High proficiency)
• Strong leadership and team management skills. (High proficiency)
• Ability to work in a fast-paced, dynamic environment (High proficiency)

Other Skills We Hope to See:

• A team player who works well with others – being respectful to our teammates is a Core Value!
• A strong work ethic with an appreciation for ownership, independence, accountability and autonomy in your role.
• Growth mindset – being passionate about your craft, always looking for ways to improve yourself and the company, being open to change and doing things differently.
• Customer service focus – we serve a wide variety of customers, both internal and external, and building relationships is a part of our culture!

In addition to your base compensation, you may be eligible for a bonus based on achievement of business and/or individual performance metrics (dependent on position). Benefits offered include Medical, Prescription, Health Savings Account, Flexible Spending Accounts, Dental, Vision, Life, AD&D, Disability, Supplemental Health, Employee Support program, Paid Parental Leave, Pet Insurance, 401(k) and Tuition Reimbursement for your personal development. In addition, teammates may be eligible for up to 10 to 20 days of vacation (depending on tenure), 2 personal days, 5 sick days, 5 volunteer hours, and 6 company holidays (plus Veterans Day for Veterans) annually.  

AIT Worldwide Logistics is a global freight forwarder that helps companies grow by expanding access to markets all over the world where they can sell and/or procure their raw materials, components and finished goods. For more than 40 years, the Chicago-based supply chain solutions leader has relied on a consultative approach to build a global network and trusted partnerships in nearly every industry, including aerospace, automotive, consumer retail, energy, food, government, high-tech, industrial, life sciences and marine. Backed by scalable, user-friendly technology, AIT’s flexible business model customizes door-to-door deliveries via sea, air, ground and rail—on time and on budget. With expert teammates staffing more than 150 worldwide locations in Asia, Europe and North America, AIT’s full-service options also include customs clearance, warehouse management and white glove services. Learn more about AIT Worldwide Logistics, our culture and core values in action here.  

AIT Worldwide Logistics is an Equal Opportunity Employer – M/F/Veterans/Disabled.  If you are unable to apply online due to a disability, contact Human Resources at 630-766-8300 ext 5218.