International Operations Agent II - Gateway

• Coordinate daily gateway freight activities, including booking shipments, tracking cargo, obtaining scheduled rates, and ensuring timely delivery
• Communicate with freight forwarders, and customers to resolve issues and provide updates on shipment status
• Ensure all necessary documentation is completed accurately and complies with international regulations and company policies
• Identify opportunities for process improvements to enhance efficiency and reduce costs
• Track key performance indicators (KPIs) and report on operational metrics to management
• Inform stations, vertical teams, and account managers of cargo received at the dock for console or B2B shipments, including scanning and emailing warehouse receipts.. Address and resolve any issues that arise during the transportation process, including delays, damages, and discrepancies.
• Work closely with other departments, such as sales, customer service, and logistics, to ensure seamless operations
• Ensure every shipment (IE, T&E, etc.) is transferred within the required time by Customs, and ensure all inbound cargo arriving into a port is cleared properly and closed out before export.
• Performs other duties as assigned
• Complies with all policies and standards
• The wage range for this position is $34.30-$47.70 and may vary based on geography as well as relative knowledge, skills, abilities, and experience

In addition to your base compensation, you may be eligible for a bonus based on achievement of business and/or individual performance metrics (dependent on position). Benefits offered include Medical, Prescription, Health Savings Account, Flexible Spending Accounts, Dental, Vision, Life, AD&D, Disability, Supplemental Health, Employee Support, Paid Parental Leave, Pet Insurance, 401(k) and Tuition Reimbursement. In addition, teammates may be eligible for up to 10 to 20 days of vacation (depending on tenure), 2 personal days, 1 floating holiday, 5 sick days, 5 volunteer hours, and 6 company holidays (plus Veterans Day for Veterans) annually.

AIT Worldwide Logistics is a global freight forwarder that helps companies grow by expanding access to markets all over the world where they can sell and/or procure their raw materials, components and finished goods. For more than 40 years, the Chicago-based supply chain solutions leader has relied on a consultative approach to build a global network and trusted partnerships in nearly every industry, including aerospace, automotive, consumer retail, energy, food, government, high-tech, industrial, life sciences and marine. Backed by scalable, user-friendly technology, AIT’s flexible business model customizes door-to-door deliveries via sea, air, ground and rail—on time and on budget. With expert teammates staffing more than 150 worldwide locations in Asia, Europe and North America, AIT’s full-service options also include customs clearance, warehouse management and white glove services.

AIT Worldwide Logistics is an Equal Opportunity Employer – M/F/Veterans/Disabled. If you are unable to apply online due to a disability, contact Human Resources at 630-766-8300 ext 5218.