USA Gateway Manager

Join us at AIT, where we believe every day presents an opportunity to make a global impact!

We’re problem solvers, driven by our curiosity and creativity, in endless pursuit of solutions for our customers. Together, we champion the strength of our global teams. And, as trusted advisors, we go above and beyond, working together in a supportive and collaborative environment to ensure customer satisfaction. 

Through the company's continued growth, we challenge ourselves to be better, continuously learning and growing in our dynamic environment. Helping others is at the core of our culture, join us in finding fulfillment by giving back to our local communities as the united team that is AIT.  Find out what our people deliver.® means when you come move the world with us!  

Hear directly from our teammates at AIT Worldwide Logistics and make us the next stop on your career journey.

As the USA Gateway Manager (NE) will drive large scale process standardization and improvement initiatives across a rapidly growing area of AIT's North American international business. The USA Gateway Manager (NE) will oversee and guide the team in a positive, professional manner with regards to all operations of a specific gateway locations and is responsible for overseeing the daily operations of a specific gateway locations.

• Lead and manage overall operations (route planning/capacity allocation) and performance of Air Export Gateway Team. 

• Drive Procurement Strategy & Negotiations (Rate, Space & Capacity) for exports with Carriers out of Gateway to ensure best buy rate. Contract management.  

• Ensure optimization of network procurement and implementation of all consolidation opportunities  

• Escalates local carrier performance issues to local suppliers to Key Account Managers and Carrier Management when required. 

• Provide support to local AFR export (Operations, Aircraft Controlling Custodian, and Customer Service) teams for costs, transit times, and routing options.  

• Responsible for overall safety, quality, performance, customer experience and people development at the AIT’s gateways. 

• Exercise the authority to hire, discipline, reward, or discharge employees. 

• Responsible for staff training on policies, procedures, and SOP’s. 

• Presents operational metrics regularly to the senior leadership team. 

• Takes proactive steps to ensure that best practices are shared across all departments, shifts and the network. 

• Hold regular meetings with staff to discuss problems, issues, and ideas for improvement of gateway operations. 

• Other duties and responsibilities will be assigned as business demands deem necessary. 

Education Qualifications

• Bachelor's Degree (marketing, business, communications, or relevant field of study) Required

Experience Qualifications

• 5+ years of freight forwarding air experience, ocean experience Preferred
• 5+ years of operations supervisory experience Required
• 5+ years Experience with performance metrics, process improvement and lean methodology Required
• 5+ years Experience in project management and managing third party vendors Required

Skills and Abilities

• Advanced proficiency in Microsoft Office Programs: Excel and PowerPoint 
• Meets TSA airport badge access requirements 
• Strong analytical capability; track record of digging into data and finding solutions for a variety of operational problems 
• Excellent interpersonal skills and collaborator; able to articulate program recommendations, balance tradeoffs, drive consensus and gain support by utilizing excellent verbal and written communication. 
• Ability to take ownership, managing conflicting priorities and driving results 
• Ability to handle changing priorities and use good judgment in stressful situations 
• Willing and able to travel up to 25% across the AIT network now and in the future. 
• Candidates must be flexible to work a variety of hours as business demands, including overnight, weekends and holidays 
• Cargo Wise experience knowledge
• In-depth IATA/NVOCC Knowledge 
• Working knowledge of clearance procedures/AMS-AAMS/POA 
• Advanced Computer Skills 

In addition to your base compensation, you may be eligible for a bonus based on achievement of business and/or individual performance metrics (dependent on position). Benefits offered include Medical, Prescription, Health Savings Account, Flexible Spending Accounts, Dental, Vision, Life, AD&D, Disability, Supplemental Health, Employee Support, Paid Parental Leave, Pet Insurance, 401(k) and Tuition Reimbursement. In addition, teammates may be eligible for up to 10 to 20 days of vacation (depending on tenure), 2 personal days, 1 floating holiday, 5 sick days, 5 volunteer hours, and 6 company holidays (plus Veterans Day for Veterans) annually.

AIT Worldwide Logistics is a global freight forwarder that helps companies grow by expanding access to markets all over the world where they can sell and/or procure their raw materials, components and finished goods. For more than 40 years, the Chicago-based supply chain solutions leader has relied on a consultative approach to build a global network and trusted partnerships in nearly every industry, including aerospace, automotive, consumer retail, energy, food, government, high-tech, industrial, life sciences and marine. Backed by scalable, user-friendly technology, AIT’s flexible business model customizes door-to-door deliveries via sea, air, ground and rail—on time and on budget. With expert teammates staffing more than 150 worldwide locations in Asia, Europe and North America, AIT’s full-service options also include customs clearance, warehouse management and white glove services.

AIT Worldwide Logistics is an Equal Opportunity Employer – M/F/Veterans/Disabled. If you are unable to apply online due to a disability, contact Human Resources at 630-766-8300 ext 5218.