Billing Specialist II

• Responsible for auditing customer invoices against their respective rate cards to guarantee accuracy and compliance. Obtain customer authorization for ad-hoc billing and ensure invoices are processed and payments are applied correctly.
• Proactively identify potential issues, implement corrective measures, request adjustments from third-party service providers, and provide tailored solutions to billing issues, ensuring customer satisfaction and maintaining positive relationships through effective communication and negotiation. 
• Utilize data-driven analysis to identify trends, discrepancies, and inefficiencies, providing recommendations to shape effective operational policies and enhance processes to improve billing accuracy, reduce errors, and guide management decisions.
• Offering feedback to station personnel, station managers, and regional managers to enhance billing processes and, when necessary, leading instructions on implemented processes to improve AIT's overall financial health.
• Responsible for creating and distributing Statements of Account to freight payment companies, conduct weekly discussions to resolve open exceptions, and communicate discrepancies with stations to minimize errors.
• Demonstrate proactive problem-solving and advisory capabilities to ensure operational policies remain adaptable and aligned with evolving business needs. Foster cross-functional collaboration to support a comprehensive approach to policy development and implementation, incorporating diverse perspectives throughout the process.
• Performs other duties as assigned
• Complies with all policies and standards
• The wage range for this position is $53,300.00-$108,700.00 and may vary based on geography as well as relative knowledge, skills, abilities, and experience

In addition to your base compensation, you may be eligible for a bonus based on achievement of business and/or individual performance metrics (dependent on position). Benefits offered include Medical, Prescription, Health Savings Account, Flexible Spending Accounts, Dental, Vision, Life, AD&D, Disability, Supplemental Health, Employee Support, Paid Parental Leave, Pet Insurance, 401(k) and Tuition Reimbursement. In addition, teammates may be eligible for up to 10 to 20 days of vacation (depending on tenure), 2 personal days, 1 floating holiday, 5 sick days, 5 volunteer hours, and 6 company holidays (plus Veterans Day for Veterans) annually.

AIT Worldwide Logistics is a global freight forwarder that helps companies grow by expanding access to markets all over the world where they can sell and/or procure their raw materials, components and finished goods. For more than 40 years, the Chicago-based supply chain solutions leader has relied on a consultative approach to build a global network and trusted partnerships in nearly every industry, including aerospace, automotive, consumer retail, energy, food, government, high-tech, industrial, life sciences and marine. Backed by scalable, user-friendly technology, AIT’s flexible business model customizes door-to-door deliveries via sea, air, ground and rail—on time and on budget. With expert teammates staffing more than 150 worldwide locations in Asia, Europe and North America, AIT’s full-service options also include customs clearance, warehouse management and white glove services.

AIT Worldwide Logistics is an Equal Opportunity Employer – M/F/Veterans/Disabled. If you are unable to apply online due to a disability, contact Human Resources at 630-766-8300 ext 5218.