AI Business Enabler

Join us at AIT, where we believe every day presents an opportunity to make a global impact!

We’re problem solvers, driven by our curiosity and creativity, in endless pursuit of solutions for our customers. Together, we champion the strength of our global teams. And, as trusted advisors, we go above and beyond, working together in a supportive and collaborative environment to ensure customer satisfaction. 

Through the company's continued growth, we challenge ourselves to be better, continuously learning and growing in our dynamic environment. Helping others is at the core of our culture, join us in finding fulfillment by giving back to our local communities as the united team that is AIT.  Find out what our people deliver.® means when you come move the world with us!  Hear directly from our teammates at AIT Worldwide Logistics and make us the next stop on your career journey.

The AI Business Enabler helps AIT teams understand, adopt, and apply AI and GenAI tools to solve real logistics and operational challenges. This role focuses on identifying business problems, shaping AI-enabled solutions, and supporting teams as they integrate AI into daily workflows. The AI Business Enabler is not a technical model-builder; instead, this role bridges logistics expertise with strong GenAI tool fluency (e.g., Copilot, ChatGPT, Claude) to drive efficiency, improve decision-making, and accelerate AIT's AI maturity.

• Business Problem Identification & AI Opportunity Discovery
  • Partner with operations, sales, customer solutions, and corporate teams to identify where AI and GenAI can improve efficiency, accuracy, or customer experience.
  • Conduct workflow reviews and map pain points to AI-enabled solutions.
  • Translate logistics and business needs into clear requirements for the AI & Data Science team.
• GenAI Tool Enablement & Solution Support
  • Serve as an internal expert on GenAI tools (Copilot, ChatGPT, Claude, etc.).
  • Create prompts, templates, and use-case playbooks tailored to logistics workflows.
  • Support the Senior Manager and technical teams by validating business requirements and ensuring solutions align with operational realities.
• AI Adoption, Training & Change Management
  • Develop training materials, demos, and best-practice guides for non-technical users.
  • Lead workshops, office hours, and onboarding sessions to build AI confidence across the organization.
  • Gather user feedback and partner with technical teams to refine solutions.
• Data & Readiness Support
  • Work with data and MLOps teams to ensure business context is incorporated into AI solutions.
  • Support data quality reviews and readiness assessments from a business-user perspective.
• Research, Innovation & Industry Awareness
  • Stay current on AI and GenAI trends relevant to logistics, supply chain, and customer experience.
  • Recommend new tools, capabilities, or approaches that can accelerate AIT’s AI roadmap.
• Performs other duties as assigned
• Complies with all policies and standards
• The wage range for this position is $120,470.00-$180,710.00 and may vary based on geography as well as relative knowledge, skills, abilities, and experience

Education
• Bachelor's Degree Business, Supply Chain, Logistics, Analytics, or related field (required)
• Master's Degree Any field demonstrating strong analytical and critical-thinking skills (preferred)

Experience
• 5+ years Experience in logistics, supply chain, operations, business analysis, or process improvement (required)
• 2+ years Hands-on experience using GenAI tools (Copilot, ChatGPT, Claude, etc.) to solve business problems (required)
• 1+ years Experience working with Python, SQL, or a similar programming or scripting language to support data analysis, workflow automation, reporting, prototyping, or technical collaboration. (required)
• 1+ years Experience working with cloud-based data, analytics, or AI platforms such as AWS, Microsoft Azure, Google Cloud, Databricks, Snowflake, or similar platforms preferred. (preferred)
• 3+ years Experience working cross-functionally with business and technical teams (preferred)

Knowledge, Skills, and Abilities
• Logistics & Business Acumen: Strong understanding of freight forwarding, supply chain operations, or logistics workflows.
• GenAI Fluency: Skilled at using GenAI tools to automate tasks, analyze information, and create business-ready outputs.
• Business Analysis: Ability to translate operational needs into AI-enabled solutions.
• Communication: Strong storytelling and facilitation skills; able to simplify complex concepts for non-technical audiences.
• Change Management: Experience supporting technology adoption and user enablement.
• Collaboration: Ability to work effectively with operations, sales, IT, data science, and leadership teams
• Technical Acumen: Experience developing with a programming language, environment management, and lifecycle deployments

Licenses and Certifications
• - AI literacy or GenAI tool certifications (preferred)
• - Lean Six Sigma Yellow/Green Belt – (preferred)
• - Supply chain or logistics certifications (e.g., CSCMP, APICS) (preferred)

In addition to your base compensation, you may be eligible for a bonus based on achievement of business and/or individual performance metrics (dependent on position). Benefits offered include Medical, Prescription, Health Savings Account, Flexible Spending Accounts, Dental, Vision, Life, AD&D, Disability, Supplemental Health, Employee Support, Paid Parental Leave, Pet Insurance, 401(k) and Tuition Reimbursement. In addition, teammates may be eligible for up to 10 to 20 days of vacation (depending on tenure), 2 personal days, 1 floating holiday, 5 sick days, 5 volunteer hours, and 6 company holidays (plus Veterans Day for Veterans) annually.

AIT Worldwide Logistics is a global freight forwarder that helps companies grow by expanding access to markets all over the world where they can sell and/or procure their raw materials, components and finished goods. For more than 40 years, the Chicago-based supply chain solutions leader has relied on a consultative approach to build a global network and trusted partnerships in nearly every industry, including aerospace, automotive, consumer retail, energy, food, government, high-tech, industrial, life sciences and marine. Backed by scalable, user-friendly technology, AIT’s flexible business model customizes door-to-door deliveries via sea, air, ground and rail—on time and on budget. With expert teammates staffing more than 150 worldwide locations in Asia, Europe and North America, AIT’s full-service options also include customs clearance, warehouse management and white glove services.

AIT Worldwide Logistics is an Equal Opportunity Employer – M/F/Veterans/Disabled. If you are unable to apply online due to a disability, contact Human Resources at 630-766-8300 ext 5218.