Manager, Global Change Management

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The Manager, Global Change Management provides hands-on change management leadership for strategic and enterprise initiatives across AIT. This role develops and executes fit-for-purpose change strategies, partnering closely with business leaders, initiative owners, and project/program managers to ensure teammates are prepared, supported, and equipped throughout transformation. The Manager integrates change management practices into initiative delivery, conducts impact and readiness assessments, designs stakeholder engagement and communication plans, and identifies adoption risks and mitigation strategies. This role also contributes to the continued maturation of AIT's Change Management framework, tools, templates, and leader capabilities. The Manager reports to the Director, Global Change Management and serves as a key practitioner within the Office of Change Management (OCM).

• Lead Change Management for assigned strategic and enterprise initiatives, from planning through implementation and reinforcement. Develop and execute
  fit-for-purpose change strategies aligned to initiative scope, risk, and stakeholder needs.
• Conduct change impact and readiness assessments to identify adoption barriers, risks, and opportunities. Translate findings into actionable mitigation plans.
• Partner with business leaders, initiative owners, and project/program managers to integrate change management into initiative delivery and ensure alignment across workstreams.
• Design and deliver stakeholder engagement and communication plans that promote transparency, understanding, and adoption of change initiatives.
• Equip and coach leaders to effectively sponsor, communicate, and lead change with their teams. Support leader readiness and capability building.
• Support the continued development of AIT’s Change Management framework, tools, templates, measurement approaches, and leader capabilities. Contribute to OCM standards and continuous improvement.
• Performs other duties as assigned
• Complies with all policies and standards
• The wage range for this position is $118,330.00-$177,490.00 and may vary based on geography as well as relative knowledge, skills, abilities, and experience.

Education
• Bachelor's Degree Business, Organizational Development, Human Resources, or related field (required)
• Master's Degree (preferred)

Experience
• 5+ years Experience in change management, organizational development, or related field (required)
• 3+ years Leading change management activities for strategic or enterprise initiatives (required)
• Supporting or contributing to a Change Management Office or similar function (preferred)
• Working in a global, matrixed organization across regions, functions, and products (preferred)
• Freight forwarding, logistics, transportation, or related industry experience (preferred)
• Integration change management experience (preferred)

Knowledge, Skills, and Abilities
• Deep understanding of change management principles, methodologies, and tools (e.g., Prosci ADKAR, Kotter). High
• Strong knowledge of organizational behavior, culture, and leadership dynamics. High
• Ability to design and execute stakeholder engagement, communication, and training plans. Medium
• Strong analytical skills to conduct impact and readiness assessments and develop mitigation strategies. High
• Ability to influence and partner across all organizational levels. High
• Strong written, verbal, and presentation communication skills. High
• Ability to manage multiple initiatives in a fast-paced environment. High
• Familiarity with project management practices and integration with change management. High
• Ability to translate complex concepts into actionable plans for stakeholders. Medium
• Strong cross-functional collaboration skills and ability to build alignment across diverse stakeholder groups and organizational levels. High
• Ability to navigate ambiguity, evolving priorities, and incomplete information while maintaining momentum. High
• Ability to understand business strategy and organizational priorities and translate them into effective change approaches. High

Licenses and Certifications
• Certified Change Management Professional - Upon Hire (preferred)
• - PROSCI, ACMP, or related certifications Upon Hire (preferred)

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