The Account Management Supervisor will be responsible for the performance management and professional development of a team of Account Managers. This is a leadership role accountable for the health, profitability, and customer success of the entire team's portfolio of business in addition to being an escalation point for all customers. This role will be held accountable for the continued portfolio growth of the account management team by thoroughly providing development and coaching in the following areas; identifying opportunities, relationship building, customer quoting, etc.
AIT is looking to add a Corporate Recruiter to our HR team to help us raise the bar in recruiting and ability to hire top talent! The Recruiter will be a key player in developing our strategy and creating an amazing candidate experience as we continue to expand across the globe. If you are passionate about recruiting and looking for an opportunity to make an impact in a company that is always looking to elevate the way we acquire new talent, this is your chance to shine!
AIT Worldwide Logistics is looking for a ServiceNow Product Owner that would be responsible for implementing this new solution for AIT and it’s continuous improvements. The role will balance the competing needs of several stakeholder groups and negotiate the optimal feature set/robust product roadmap. The Service Now Product Owner, based at AIT’s headquarters in Itasca, Illinois, will provide a supporting role in multiple AIT departments.
The Director of Operations is responsible for the daily operational and organizational management of the Southeast Region in the US market (Atlanta, Charlotte, Greenville, Memphis, Miami, Orlando). This role will directly manage multiple offices P&L to accomplish profitability and growth objectives in an efficient and high quality manner. In addition, this role will recruit, develop and motivate staff to provide a world class customer experience and meet or exceed client expectations. It is important that the individual in this role provides all stations with the necessary tools in place to succeed and expand their business levels in both domestic and international product line in a sustained fashion. It is expected that this role...
The HUB Operations Coordinator is responsible for performing load planning activities and coordinating load assignments. The role is responsible for monitoring inbound and outbound freight at a HUB location, and providing guidance to station personnel regarding routings, carrier assignment and other load planning activities. This role serves as a liaison between the freight-forwarding station and the AIT Middle Mile Network HUB operation. As the representative of the AIT Middle Mile Network team, the HUB Operations Coordinator will provide the station management with communication, training, and guidance as it pertains to the HUB operation associated with the AIT Middle Mile Network by which giving the HUB Operations Coordinator the...
The HUB Operations Coordinator is responsible for performing load planning activities and coordinating load assignments. The role is responsible for monitoring inbound and outbound freight at a HUB location, and providing guidance to station personnel regarding routings, carrier assignment and other load planning activities. This role serves as a liaison between the freight-forwarding station and the AIT Middle Mile Network HUB operation. As the representative of the AIT Middle Mile Network team, the HUB Operations Coordinator will provide the station management with communication, training, and guidance as it pertains to the HUB operation associated with the AIT Middle Mile Network by which giving the HUB Operations Coordinator the...
AIT is seeking driven sales individuals with a growth mindset that want to work for one of the best and fastest growing global logistics providers in the 3PL industry.
Our Account Executives work in a fast-paced, customer-centric environment that secures business from prospective and existing customers. You will be held accountable for making a strong impact in establishing and maintaining positive relationships as earning our customers’ trust is one of our top core values at AIT.
The Account Executive will consult with clients across all services on logistics solutions including: International,...
Perform a wide variety of manual duties that involve physical labor.
The Customer Service Representative I must have the ability to troubleshoot and become first point of contact for AIT's customers seeking help with timely delivery. This role will focus on establishing new relationships, managing and maintaining existing customer's accounts and assessing customer's needs translating into results oriented solutions.
AIT Worldwide Logistics is seeking an Air Export AgentI for our Perishables group.The Air Export Agent I will coordinate the day-to-day export of international freight forwarding shipments out of the USA across modes (air & ground) of international transportation based on customer requests. The Air Export Agent’s primary focus is providing a high-level of operational excellence and a world-class customer service experience to all customers.
Shift is Sundays-Thursdays from 8:00am to 5:00pm.
The Global Customer Accounts Manager II manages their company's relationships with consumers and other businesses. They are also in charge of making sure their company is strategically positioned to engage new clients.
AIT Worldwide Logistics is seeking an Air Export AgentII that will coordinate the day-to-day export of international freight forwarding shipments into and out of the USA across all modes of international transportation based on customer requests. The Air Export Agent’s primary focus is providing a high-level of operational excellence and a world-class customer service experience to all customers.
AIT Worldwide Logistics is seeking an Air Export AgentII that will coordinate the day-to-day export of international freight forwarding shipments into and out of the USA across all modes of international transportation based on customer requests. The Air Export Agent’s primary focus is providing a high-level of operational excellence and a world-class customer service experience to all customers.
The Domestic Agent I has high visibility, is the primary contact for designated customers, and responsible for the outcome of assigned projects including customer service, tracking, routing, problem resolution, vendor compliance and customer interaction.
Transfer goods and materials from incoming and outbound shipments via a forklift. Move materials throughout the warehouse.
The schedule for this position is Monday - Friday 12:00pm to 8:00pm.
The Hub Operations Supervisor is responsible for all operational and logistical activities at the AIT Middle Mile Network HUB locations during their assigned shift. Responsibilities include establishing and following safety protocols in accordance with AIT Worldwide Logistics' and OSHA policies and procedures. Responsible for providing leadership to all members of the Hub operations team to include Hub Operations Agents, Warehouse Leads and Forklift Operators. While conducting supervisor duties, the Hub Operations Supervisor is to act the SME for all Middle Mile Network activities to include routing freight, re-routing freight to make service, to add additional lanes as necessary to...
The Hub Operations Supervisor is responsible for all operational and logistical activities at the AIT Middle Mile Network HUB locations during their assigned shift. Responsibilities include establishing and following safety protocols in accordance with AIT Worldwide Logistics' and OSHA policies and procedures. Responsible for providing leadership to all members of the Hub operations team to include Hub Operations Agents, Warehouse Leads and Forklift Operators. While conducting supervisor duties, the Hub Operations Supervisor is to act the SME for all Middle Mile Network activities to include routing freight, re-routing freight to make service, to add additional lanes as necessary to ensure service of the freight. Working hand...
The Linehaul Operations Agent II is responsible for coordinating day-to-day operations of linehaul routes within the assigned geographic region. This role involves coordinating schedules, tracking shipments and ensuring effective and time transportation of goods tendered through the AIT Middle Mile Network. The ideal candidate will possess strong organizational skills, excellent communication abilities and a comprehensive understanding of the logistics industry.
*This is a remote position - must be able to work Wednesday-though Saturday 7:00pm-6:00am (4 10-hour shifts)
The Linehaul Operations Agent II is responsible for coordinating day-to-day operations of linehaul routes within the assigned geographic region. This role involves coordinating schedules, tracking shipments and ensuring effective and time transportation of goods tendered through the AIT Middle Mile Network. The ideal candidate will possess strong organizational skills, excellent communication abilities and a comprehensive understanding of the logistics industry.
*This is a remote position - must be able to work Sunday through Wednesday-7:00pm-6:00am (4 10-hour shifts)
The Customer Service Representative I must have the ability to troubleshoot and become first point of contact for AIT's customers seeking help with timely delivery. This role will focus on establishing new relationships, managing and maintaining existing customer's accounts and assessing customer's needs translating into results oriented solutions.
The Customer Experience Lead is responsible for assisting in answering internal and external E-Mails, phone calls, and live chats for customers. They will be the first point of contact with our clientele so the ability to engage the customer and make them feel great about doing business with us is key to our success. The ideal candidate has excellent customer service skills and can work in a high pressure, fast-paced work environment.
Perform a wide variety of manual duties that involve physical labor.
The Domestic Agent I has high visibility, is the primary contact for designated customers, and responsible for the outcome of assigned projects including customer service, tracking, routing, problem resolution, vendor compliance and customer interaction.
AIT Worldwide Logistics is seeking an Air Export AgentI that will coordinate the day-to-day export of international freight forwarding shipments into and out of the USA across all modes of international transportation based on customer requests. The Air Export Agent’s primary focus is providing a high-level of operational excellence and a world-class customer service experience to all customers.
The Customer Experience Lead is responsible for assisting in answering internal and external E-Mails, phone calls, and live chats for customers. They will be the first point of contact with our clientele so the ability to engage the customer and make them feel great about doing business with us is key to our success. The ideal candidate has excellent customer service skills and can work in a high pressure, fast-paced work environment.
The schedule for this role is Tuesday - Friday 9:30am to 7:00pm and Saturday 8:00am to 2:00pm.
AIT Worldwide Logistics is seeking an Air Export AgentIII that will coordinate the day-to-day export of international freight forwarding shipments into and out of the USA across all modes of international transportation based on customer requests. The Air Export Agent’s primary focus is providing a high-level of operational excellence and a world-class customer service experience to all customers.
AIT is seeking a Dispatcher I! We are flexible on start time, if needed along with extra hours to be earned on the weekends, if applicable.
The Dispatcher I is responsible for overseeing and documenting the pickup and delivery of local shipments, as well as coordinating and communicating shipment information between drivers and delivery agents.
AIT Worldwide Logistics is seeking an Air Import AgentI that will coordinate the day-to-day import of international freight forwarding shipments into and out of the USA across all modes of international transportation based on customer requests. The Air import Agent’s primary focus is providing a high-level of operational excellence and a world-class customer service experience to all customers.
Responsible for assisting in coordinating and monitoring activities engaged in the warehouse activities. Lead the warehouse staff and ensure safety protocols are followed. Ensure daily needs are met for internal and external customer satisfaction.
The schedule for this position is Tuesday - Saturday 4:30am to 1:00pm.
The Terminal Manager is accountable for the P&L and operational oversight and management, leadership, and direction of the station to provide quality service, customer satisfaction and operational proficiency that ensures growth and profitability goals/objectives are met.
The Terminal Manager is responsible for implementation and compliance with company policies and procedures, quality standards, and other applicable regulatory guidelines, with respect to operational, administrative, customer service, marketing, and sales functions for the site. This position will develop and grow business in their dedicated region and will conduct business development...
The Operations Supervisor is responsible performance management and professional development of the Operations team. The Operations Supervisor will be responsible for training and developing employees, assigning work to others, and acting as a resource to the employees. Additionally, this role involves managing relationships with service providers and partners throughout the globe, being the liaison for vendors to manage shipment bookings, ensuring timely transfers from logistics providers’ warehouses and onward to final destinations, as appropriate. This role will also assist as needed to complete the work of the department in addition to daily shipment processing.
AIT is seeking a Dispatcher I! We are flexible on start time, if needed along with extra hours to be earned on the weekends, if applicable.
The Dispatcher I is responsible for overseeing and documenting the pickup and delivery of local shipments, as well as coordinating and communicating shipment information between drivers and delivery agents.
The schedule for this position is Thursday and Sunday Off- Monday-Wednesday, Friday and Saturday 2:00pm- 10:30pm.
The International Operations Agent III is responsible for coordinating the day to day import/export of international freight forwarding shipments into and out of the USA across all modes of international transportation based upon customer requests.
AIT is seeking a Dispatcher I! We are flexible on start time, if needed along with extra hours to be earned on the weekends, if applicable.
The Dispatcher I is responsible for overseeing and documenting the pickup and delivery of local shipments, as well as coordinating and communicating shipment information between drivers and delivery agents.
The International Air Gateway Agent role manages and operates the AIT Gateway functionality. It serves as a liaison between the rest of US & Overseas AIT stations as well as Global Agent providers that have Air freight transiting.
The Domestic Agent I has high visibility, is the primary contact for designated customers, and responsible for the outcome of assigned projects including customer service, tracking, routing, problem resolution, vendor compliance and customer interaction.
The Customer Experience Agent is responsible for assisting in answering internal and external E-Mails, phone calls, and live chats for customers. You will be the first point of contact with our clientele so the ability to engage the customer and make them feel great about doing business with us is key to our success. The ideal candidate has excellent customer service skills and can work in a high pressure, fast-paced work environment.
Transfer goods and materials from incoming and outbound shipments via a forklift. Move materials throughout the warehouse.
General Schedule: Sunday-Tuesday & Thursday: 0600am-5:00pm
Transfer goods and materials from incoming and outbound shipments via a forklift. Move materials throughout the warehouse.
General Schedule: Monday-Friday: 3:00pm-12:00am
Transfer goods and materials from incoming and outbound shipments via a forklift. Move materials throughout the warehouse.
General Schedule: Wednesday-Saturday: 06:00am-5:00pm
The International Operations Agent I, will report directly to the Operations Manager within the Operations department at the station. This position will be responsible for controlling International freight forwarding shipments into the USA and Mexico across all modes of transport per customer request. The International Operations Agent I is day-to-day responsibilities are quoting and routing freight, tracking shipments, troubleshooting and overcoming operational challenges as well as assisting local sales and global offices with air and/or ocean export matters. The International Operations Agent, primary focus is providing a high-level of excellent and quality customer service to all customers and vendors.
AIT is seeking a highly energetic Operations Manager to join our team and take on an exciting and challenging Operations role!
The Operations Manager is responsible for establishing and executing company strategy related to domestic and international freight movements through an understanding of industry trends and best practices. Recruit, develop and motivate staff to provide a world class customer experience and meet or exceed client expectations. Insure the station has the necessary tools in place to succeed and expand their business levels in international products lines in a sustained fashion. Work with current and prospective logistics services providers...
The Director of Operations is responsible for the daily operational and organizational management of the Central Region in the US market. This role will directly manage multiple offices P&L to accomplish profitability and growth objectives in an efficient and high quality manner. In addition, this role will recruit, develop and motivate staff to provide a world class customer experience and meet or exceed client expectations. It is important that the individual in this role provides all stations with the necessary tools in place to succeed and expand their business levels in both domestic and international product line in a sustained fashion. It is expected that this role partners with corporate operations and the product team to...
The Air Import Operations Agent II is responsible for coordinating the day to day import of international freight forwarding shipments into and out of the USA across all modes of international transportation based upon customer requests.
The Domestic Agent II has high visibility, is the primary contact for designated customers, and responsible for the outcome of assigned projects including customer service, tracking, routing, problem resolution, vendor compliance and customer interaction.
Transfer goods and materials from incoming and outbound shipments via a forklift. Move materials throughout the warehouse.
Responsible for assisting in coordinating and monitoring activities engaged in the warehouse activities. Lead the warehouse staff and ensure safety protocols are followed. Ensure daily needs are met for internal and external customer satisfaction.
The Ocean Product Manager will be responsible for managing all ocean freight export and import related activities including staffing, training, maintaining compliance to established procedures and maintaining and supporting sales and customer relationships. In addition, responsibilities include negotiation with airlines and vendors, budgeting and P&L oversight and related accounting and operations activities.
Perform a wide variety of manual duties that involve physical labor
AIT Worldwide Logistics seeks a Marketing Support Specialist II interested in making a creative impact when partnering with the global accounts, regional and vertical market sales teams for the parent company and subsidiaries. Applying specialized services across the globe, the role provides a marketing point-person for sales when presenting and engaging with customer-facing branded presentations, collateral, events and more.
