The Global HR Operations Manager is a multi-dimensional role responsible for, implementation and maintenance of Company's Human Resources Information Technology systems as well as effective and efficient process in order to control the flow and integrity of data. This position will work with HR and business functions to support data analytics and reporting related to compliance, business initiatives, and identification of trends or potential areas of improvement. Ensures and improves the performance, productivity, efficiency, and profitability of departmental and organizational operations through the provision of effective methods and strategies. Ensures compliance with local rules and regulations and is responsible for maintaining employee records.
The Global HR Operations Manager is a multi-dimensional role responsible for, implementation and maintenance of Company's Human Resources Information Technology systems as well as effective and efficient process in order to control the flow and integrity of data. This position will work with HR and business functions to support data analytics and reporting related to compliance, business initiatives, and identification of trends or potential areas of improvement. Ensures and improves the performance, productivity, efficiency, and profitability of departmental and organizational operations through the provision of effective methods and strategies. Ensures compliance with local rules and regulations and is responsible for maintaining employee records.
The Control Towers Billing Agent is responsible for processing invoices, billing customers, and taking care of all related customer invoicing/posting tasks. Ensure invoices are mailed in timely fashion.
The Control Towers Billing Manager will supervise AIT's billing operations, ensuring the timeliness and accuracy of billings. This role is responsible for completing timely invoicing of customer activity, posting task and providing weekly, monthly results of the invoicing activity. Establishing and administering the groups SLAs & KPIs. Communicate with various internal stakeholders to include, Stations Managers, Finance Managers, Regional Manager, Regional Directors related to invoicing, and financial topics. Provide guidance and oversight to team members, support training and developments for the team members.
AIT is currently seeking a Forklift Operator I! This role will transfer goods and materials from incoming and outbound shipments via a forklift, in addition to moving materials throughout the warehouse.
The schedule for this role is Wednesday - Saturday 07:00pm to 06:00am
The Manager, Global Customer Accounts manages their company's relationships with consumers and other businesses. They are also in charge of making sure their company is strategically positioned to engage new clients.
AIT Worldwide Logistics is seeking a full time Warehouse Lead in our Warehouse. This person will be responsible for assisting in coordinating and monitoring activities engaged in the dock work activities. They will lead the warehouse staff and ensure safety protocols are followed and ensure daily needs are met for internal and external customer satisfaction.
The schedule for this position is Tuesday - Saturday 5:00 am to 1:30 pm.
The Senior Enterprise Data Governance Manager (DGO), Global Business Systems is responsible for the successful deployment of AIT's Data Enablement framework with a focus on data ownership, management and protection of data through policies, standards, principles, governance metrics, processes and related tools. This role also supports DGO roll out of multi-domains with an emphasis to continually build, support and enhance our Core Pillars applying best practice dynamic methodology, roadmap and associated playbooks substantiating our hybrid federated data governing structure.
The ServiceNow Developer will be responsible for the design and build of ServiceNow Applications and integration to other applications and platforms, including architecture, languages, best practices, and methodologies in an Agile Scrum environment. As a ServiceNow expert, this role will play a crucial part in designing, developing, and maintaining AIT's ServiceNow platform, with a main focus on CMDB and ITOM.
AIT Worldwide Logistics is seeking an Air Export AgentIII that will coordinate the day-to-day export of international freight forwarding shipments into and out of the USA across all modes of international transportation based on customer requests. The Air Export Agent’s primary focus is providing a high-level of operational excellence and a world-class customer service experience to all customers.
The Supervisor, Treasury will lead a team of treasury agents. This department's primary function is to control daily banking operations, processing methods used for disbursements from corporate bank accounts. This position supervises all day-to-day treasury team functions, as well as overtime will have opportunities to contribute to continuous improvement projects and take part in other cross-functional collaborations and global banking initiatives.
AIT Worldwide Logistics is seeking an Air Export AgentII that will coordinate the day-to-day export of international freight forwarding shipments into and out of the USA across all modes of international transportation based on customer requests. The Air Export Agent’s primary focus is providing a high-level of operational excellence and a world-class customer service experience to all customers.
The Treasury Manager is responsible for managing the Corporate Treasury team and helping to establish global banking oversight. The Treasury department's primary responsibilities include administering the corporate banking operations, managing multiple cash disbursement processes, ensuring adequate liquidity of corporate non-ZBA bank accounts, and monitoring cash positions of overseas subsidiaries. This position will be responsible for managing the Corporate Treasury team's day-to-day functions. In addition, this role will be viewed as a treasury subject matter expert and expected to be a key contributor to all treasury related projects, lead global banking initiatives and help develop global cash reporting & cashflow forecasts.
The Customer Experience Lead is responsible for assisting in answering internal and external E-Mails, phone calls, and live chats for customers. They will be the first point of contact with our clientele so the ability to engage the customer and make them feel great about doing business with us is key to our success. The ideal candidate has excellent customer service skills and can work in a high pressure, fast-paced work environment.
The Customer Experience Agent is responsible for assisting in answering internal and external E-Mails, phone calls, and live chats for customers. You will be the first point of contact with our clientele so the ability to engage the customer and make them feel great about doing business with us is key to our success. The ideal candidate has excellent customer service skills and can work in a high pressure, fast-paced work environment.
The Director of Sales, Northeast Region will have a responsibility to build and maintain a motivated, qualified sales staff, of a size capable of meeting the revenue goals and objectives of the regional marketing and sales plan. They will be responsible for developing the sales staff in the areas of proposal preparation, customer relationships, negotiations, and account management techniques. They will also be responsible for establishing a forecasting process dedicated to formulation and growth of revenue goals, by account. This role will develop processes to measure sales staff, by account, through data collection and analysis while simultaneously being responsible for management of the stations Profit Loss statements by driving net income.
AIT is seeking driven sales individuals with a growth mindset that want to work for one of the best and fastest growing global logistics providers in the 3PL industry.
Our Account Executives work in a fast-paced, customer-centric environment that secures business from prospective and existing customers. You will be held accountable for making a strong impact in establishing and maintaining positive relationships as earning our customers’ trust is one of our top core values at AIT.
The Account Executive will consult with clients across all services on logistics solutions including: International, Domestic, Residential, Home Delivery, Government and Aerospace, Retail, Life Science, Perishable and E-commerce.
Billing Agent is responsible for processing invoices, billing customers, and taking care of all related customer invoicing/posting tasks. Ensure invoices are mailed in timely fashion.
The Control Towers Agent II will serve as the first contact for AIT's customers, providing customer service and guidance that ensure a positive initial experience and achieve early value. This role will be responsible for collaborating with other Regional Control Towers Manager concerning the oversight of international freight forwarding shipments within the respective locations and across all modes of transport per customer request for the 4 verticals. Tech, Automotive, Industrial & Retail. This role will coordinate the day-to-day operations to ensure the station/branch operations are executing the overall operations, providing the customers (internal & external) with weekly, monthly & quarterly performance metrics, tracking shipments, troubleshooting potential challenges with shipments, ensure all relevant support to include: communication via e-mail, phone. Providing customers with relevant support related to all transportation modes.
The Regional Control Towers Manager is accountable for the regional development of customer operational excellence for the programs. This role will be responsible for providing oversight of the regional support for the various verticals, Tech, Industrial, Automotive & Retail from an operational perspective. The Regional Control Towers Manager will also develop the proper document for the respective regional , Work Instructions. Supporting the regional standardization of all supporting functions and processes. The The Regional Control Towers Manager will support Airfreight, Ocean Freight, Road Freight, CHB, Contract Logistics etc. In addition, this role will be an advisor to all country and regional profit and loss owners.
The Terminal Manager is accountable for the P&L and operational oversight and management, leadership, and direction of the station to provide quality service, customer satisfaction and operational proficiency that ensures growth and profitability goals/objectives are met. The Terminal Manager is responsible for implementation and compliance with company policies and procedures, quality standards, and other applicable regulatory guidelines, with respect to operational, administrative, customer service, marketing, and sales functions for the site. This position will develop and grow business in their dedicated region and will conduct business development activities.
The Director of Global Control Tower Services is accountable for the global development of customer implementation and operational solution design programs. This role will be responsible for providing oversight of the Global support for the various verticals, Tech, Industrial, Automotive & Retail from an operational perspective. The role will also develop the proper document repository for all global and regional for the Control Towers, Work Instructions. Supporting the Global & Regional standardization of all supporting functions and processes. The Director of Global Control Tower Services will support Airfreight, Ocean Freight, Road Freight, CHB, Contract Logistics etc. In addition, this role will be an advisor to all country and regional profit and loss owners.
The Customer Service Representative must have the ability to troubleshoot and become first point of contact for AIT’s customers seeking help with timely delivery. Establishing new relationships, managing and maintaining existing customer’s accounts and assessing customer’s needs translating into results oriented solutions.
The Gateway Supervisor is responsible for performance management and professional development of the Gateway department. The Gateway Supervisor will be responsible for supervision and training employees; assigns work to others and a resource to employees. Assists as needed to complete the work of the department in addition to daily shipment processing. Manage relationships with international service providers and partners throughout the globe. Liaise with international vendors to manage shipment bookings, ensuring timely transfers from logistics providers’ warehouses and onward to final destinations, as appropriate.
The Warehouse Supervisor is responsible for supervising company strategy related to domestic, international, VAS and cartage freight warehouse operations through an understanding of industry trends and best practices. Work with international, domestic and cartage operations staff and internal AIT functions to provide the best overall warehouse service
Work Schedule:
- Wednesday -Saturday: 5pm-5am
AIT is currently seeking a Forklift Operator II! This role will transfer goods and materials from incoming and outbound shipments via a forklift, in addition to moving materials throughout the warehouse.
The Domestic Agent II has high visibility, is the primary contact for designated customers, and responsible for the outcome of assigned projects including customer service, tracking, routing, problem resolution, vendor compliance and customer interaction.
The success of the Director of Global Compliance will be defined by their ability to manage a team of skilled compliance professionals and develop programs and procedures to ensure that the organization complies with regulatory requirements and company policies. The role monitors business activities for compliance with applicable rules and regulations for local and international logistics operations. The Director of Global Compliance will be responsible for working with key stakeholders within the organization to establish and publish compliance metrics, respond to complex compliance related questions, assist with government inspections and investigations, implement internal controls, and develop compliance training.
The Accounts Receivable Collector is responsible for management and collections of an assigned group of station accounts. Responsibilities include identifying trends impacting payments and issues, monitoring credit limits and reviewing account balances while consistently maintaining updated account notes in AR software system. This position requires use of multiple software systems, including but not limited to, AS400, CargoWise (CW), OnBase and GetPaid.(GP). Excellent organizational and communication skills (both verbal and written) are a key aspect of this position.
The primary role of the US Senior Safety Manager is to create and implement policies, procedures, and training to ensure compliance with OSHA regulations Company safety work rules. The position assists in ensuring we maintain our reputable safety scores. The position will be responsible to ensure a safe working environment through policy creation, perform safety audits, share safety committee best practices and to deliver safe results.
The Customer Service Representative I must have the ability to troubleshoot and become first point of contact for AIT's customers seeking help with timely delivery. This role will focus on establishing new relationships, managing and maintaining existing customer's accounts and assessing customer's needs translating into results oriented solutions.
The Domestic Agent II has high visibility, is the primary contact for designated customers, and responsible for the outcome of assigned projects including customer service, tracking, routing, problem resolution, vendor compliance and customer interaction.
The Warehouse Supervisor is responsible for supervising company strategy related to domestic, international, VAS and cartage freight warehouse operations through an understanding of industry trends and best practices. Work with international, domestic and cartage operations staff and internal AIT functions to provide the best overall warehouse service
AIT Worldwide Logistics is currently seeking a Customs Entry Specialist I. The ideal candidate will have Customs Brokerage/Import/Export or CHB entry writer experience, as well as one year of customer service/general office/data entry experience.
The Bilingual Corporate Staffing Recruiter will support AIT leaders and teammates by partnering to fill permanent and temporary staffing needs. This individual is responsible for owning staffing agency partnerships throughout America while also recruiting for permanent positions within the US and Mexico. As we continue to expand our needs as an organization we need someone with a passion for people and the organization to lead our temporary staffing while supporting permanent hiring as well.
The Senior Accountant will be part of the Corporate Accounting team. This role will be responsible for preparing journal entries, reconciliations, schedules and other financial activities within the organization. A key cog in the monthly close process, this teammate will need to have strong financial analysis skills in order to prepare financial reports and generate and interpret financial records & statements for management. Additionally, with the international growth of the company, there will be opportunities to support the global consolidation process. The Senior Accountant will also be responsible with leveraging previous experience and technical accounting skills to improve the current processes in place.
The Repair Parts Administrator takes charge of handling both inbound and outbound calls, as well as responding to internal and external emails, including Freshdesk tickets. Operating in a fast-paced environment, you'll thrive on the challenge, ensuring efficient filing of both warranty and non-warranty claims with manufacturers. Preparing detailed quotes and invoices, your precision and swiftness will be paramount, especially during our bustling peak seasons, such as fitness and outdoor pursuits. Maintaining a high level of productivity in daily tasks is essential for delivering exceptional customer service. With a deep understanding of our client services, you'll adeptly communicate with both team members in the customer service department and our valued clientele. It's an opportunity to contribute meaningfully to a vibrant team and grow within a supportive environment.
The Customer Experience Agent is responsible for assisting in answering internal and external E-Mails, phone calls, and live chats for customers. You will be the first point of contact with our clientele so the ability to engage the customer and make them feel great about doing business with us is key to our success. The ideal candidate has excellent customer service skills and can work in a high pressure, fast-paced work environment.
The Operations Director is responsible for the daily operational and organizational management of the Northeast Region in the US market. This role will directly manage multiple offices P&L to accomplish profitability and growth objectives in an efficient and high quality manner. In addition, this role will recruit, develop and motivate staff to provide a world class customer experience and meet or exceed client expectations. It is important that the individual in this role provides all stations with the necessary tools in place to succeed and expand their business levels in both domestic and international product line in a sustained fashion. It is expected that this role partners with corporate operations and the product team to implement and execute corporate strategy within the region and building upon the "One Team, One Vision" approach regionally.
The Operations Director is responsible for the daily operational and organizational management of the North East Region in the US market. This role will directly manage multiple offices P&L to accomplish profitability and growth objectives in an efficient and high quality manner. In addition, this role will recruit, develop and motivate staff to provide a world class customer experience and meet or exceed client expectations. It is important that the individual in this role provides all stations with the necessary tools in place to succeed and expand their business levels in both domestic and international product line in a sustained fashion. It is expected that this role partners with corporate operations and the product team to implement and execute corporate strategy within the region and building upon the "One Team, One Vision" approach regionally.
The Operations Director is responsible for the daily operational and organizational management of the North East Region in the US market. This role will directly manage multiple offices P&L to accomplish profitability and growth objectives in an efficient and high quality manner. In addition, this role will recruit, develop and motivate staff to provide a world class customer experience and meet or exceed client expectations. It is important that the individual in this role provides all stations with the necessary tools in place to succeed and expand their business levels in both domestic and international product line in a sustained fashion. It is expected that this role partners with corporate operations and the product team to implement and execute corporate strategy within the region and building upon the "One Team, One Vision" approach regionally.
The Operations Director is responsible for the daily operational and organizational management of the North East Region in the US market. This role will directly manage multiple offices P&L to accomplish profitability and growth objectives in an efficient and high quality manner. In addition, this role will recruit, develop and motivate staff to provide a world class customer experience and meet or exceed client expectations. It is important that the individual in this role provides all stations with the necessary tools in place to succeed and expand their business levels in both domestic and international product line in a sustained fashion. It is expected that this role partners with corporate operations and the product team to implement and execute corporate strategy within the region and building upon the "One Team, One Vision" approach regionally.
The Operations Director is responsible for the daily operational and organizational management of the North East Region in the US market. This role will directly manage multiple offices P&L to accomplish profitability and growth objectives in an efficient and high quality manner. In addition, this role will recruit, develop and motivate staff to provide a world class customer experience and meet or exceed client expectations. It is important that the individual in this role provides all stations with the necessary tools in place to succeed and expand their business levels in both domestic and international product line in a sustained fashion. It is expected that this role partners with corporate operations and the product team to implement and execute corporate strategy within the region and building upon the "One Team, One Vision" approach regionally.
The Warehouse Supervisor is responsible for supervising company strategy related to domestic, international, VAS and cartage freight warehouse operations through an understanding of industry trends and best practices. Work with international, domestic and cartage operations staff and internal AIT functions to provide the best overall warehouse service
General Schedule is: Monday-Friday: 5:00pm-1:00am
We are currently seeking an energetic and highly motivated individual to join our team as a Janitor. The ideal candidate for this position is detail-oriented, flexible and willing to take on non-routine cleaning and special projects as the need arises. The Janitor will be responsible for cleaning and sanitizing offices, meeting rooms, bathrooms, kitchen and dining room and public areas.
As an AIT Worldwide Logistics intern, you will join a rotational program that provides a high-level overview of station operations, followed by formal instructor-led training, an opportunity to work hands on in operational departments, exposure to senior leaders and exciting opportunities to see the supply chain firsthand. Depending on the location where you are stationed, each intern may get exposure and formal training in air freight, sea freight, road, warehousing, customs and corporate functions.
Our internship program is a great way to learn about logistics – one of the most important industries in the world – with one-on-one support from a global leader.
Once you have satisfactorily completed one of our global internship opportunities, we would like to stay in touch with you to see if there is an opening to join our Early Career Development Trainee program.
AIT Worldwide Logistics is seeking a Warehouse General Worker I! This position will perform a wide variety of manual duties that involve physical labor.
Work Schedule: Monday-Friday: 10:00am-6.30pm
The Terminal Manager is accountable for the P&L and operational oversight and management, leadership, and direction of the station to provide quality service, customer satisfaction and operational proficiency that ensures growth and profitability goals/objectives are met.
The Terminal Manager is responsible for implementation and compliance with company policies and procedures, quality standards, and other applicable regulatory guidelines, with respect to operational, administrative, customer service, marketing, and sales functions for the site. This position will develop and grow business in their dedicated region and will conduct business development activities.
The Domestic Agent III has high visibility, is the primary contact for designated customers, and responsible for the outcome of assigned projects including customer service, tracking, routing, problem resolution, vendor compliance and customer interaction.
Work Schedule available: Monday-Friday: 9:00am-5:30pm
The Domestic Agent II has high visibility, is the primary contact for designated customers, and responsible for the outcome of assigned projects including customer service, tracking, routing, problem resolution, vendor compliance and customer interaction.
Work Schedules available: Monday-Friday: 7:00am-3:30pm or 12:00pm-9:00pm
