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The Warehouse Supervisor is responsible for supervising company strategy related to domestic, international, VAS and cartage freight warehouse operations through an understanding of industry trends and best practices. Work with international, domestic and cartage operations staff and internal AIT functions to provide the best overall warehouse service
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Perform a wide variety of manual duties that involve physical labor
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The Sr. Domestic Operations Manager oversees operations within a designated region. This position will work closely with the Regional Director of Operations to develop and execute strategies that drive growth, profitability, and operational excellence. This role demands strong leadership, strategic thinking, and a focus on continuous improvement across domestic operations, ensuring customer satisfaction, compliance, and budget performance.
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Dispatcher I will ensure the smooth operation of logistics dispatch services. This role is responsible for tracking and monitoring vehicle movements related to product pick-ups and deliveries, maintaining timely communication, and assisting with appointment scheduling. The Dispatcher I actively monitors shipments, addresses issues as they arise, and keeps accurate records of all activities, communications, and milestones. This role provides essential administrative support to the dispatch operation, ensuring daily tasks are completed efficiently and effectively.
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The Domestic Agent II has high visibility, is the primary contact for designated customers, and responsible for the outcome of assigned projects including customer service, tracking, routing, problem resolution, vendor compliance and customer interaction.
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The International Operations Agent II is responsible for coordinating the day to day import/export of international freight forwarding shipments into and out of the USA across all modes of international transportation based upon customer requests.
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The Office Manager will oversee general office operation and will coordinate all aspects of the daily office environment, including, but not limited to, planning and implementing projects that impact the entire office, planning office events and moves, and assisting with office space planning while maintaining a pleasant work environment, ensuring high levels of organizational effectiveness, communication, and regulatory affairs compliance.
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The ServiceNow Developer will be responsible for the design and build of ServiceNow Applications and integration to other applications and platforms, including architecture, languages, best practices, and methodologies in an Agile Scrum environment. As a ServiceNow expert, this role will play a crucial part in designing, developing, and maintaining AIT's ServiceNow platform, with a main focus on CMDB and ITOM.
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The Domestic Agent III serves as an experienced, representative responsible for coordinating and executing complex domestic logistics activities. This role supports the full lifecycle of shipment management, including scheduling, tracking, documentation, and issue resolution. As a subject‑matter resource within the team, the Domestic Agent III handles escalated inquiries, ensures compliance with company and regulatory requirements, and maintains a high level of accuracy in all operational processes. The position also contributes to workflow improvements, supports training of junior staff, and helps ensure efficient, reliable service delivery to internal and external customers.
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The Senior Project Manager is responsible for managing and overseeing the direction, coordination, implementation, execution, control and completion of the projects assigned, while remaining aligned with strategy, commitments and goals of the organization. The Senior Project Manager role will be responsible for managing projects from onset through completion, while working to enhance quality management systems, company related KPI's, and policies.
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The Supervisor, Global Data Center Services supports AIT's technology customers by overseeing daily operations of white-glove delivery and installation services for data center components. This role supervises service crews, coordinates logistics activities, and ensures compliance with industry standards. Provides tactical oversight, assigns work, and develops team members while maintaining strong vendor relationships and ensuring service excellence in line with AIT's core values.
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The Supervisor, Global Data Center Services supports AIT's technology customers by overseeing daily operations of white-glove delivery and installation services for data center components. This role supervises service crews, coordinates logistics activities, and ensures compliance with industry standards. Provides tactical oversight, assigns work, and develops team members while maintaining strong vendor relationships and ensuring service excellence in line with AIT's core values.
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The International Operations Agent II is responsible for coordinating the day to day import/export of international freight forwarding shipments into and out of the USA across all modes of international transportation based upon customer requests.
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While we may not have an immediate opening that matches your background today, we’re continuously hiring across a variety of teams and locations throughout the year. By joining our Talent Community, you’ll be considered for future opportunities that align with your experience, interests, and career goals.
Areas We Commonly Hire For
We regularly recruit for roles in:
- Operations & Logistics Coordination
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The International Operations Manager is responsible for daily international operations and organizational management of the (city). Recruit, develop and motivate staff to provide a world class customer experience and meet or exceed client expectations. Ensure that (city) Station has the necessary tools in place to succeed and expand their business levels in international product lines in a sustained fashion. To work with and network with AIT verticals, overseas AIT offices as well as partners to promote AIT’s strategic corporate goals and to ensure AIT (city) is the leader in providing customer solutions with our (city) station’s growth and profitability.
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The Carrier Sales Representative II will develop and own strategic relationships with a portfolio of carriers who support AIT's network of external and internal customers. The primary role of the Carrier Sales Representative II will be to procure capacity and build deep relationships with our carrier partners. Additionally work to optimize carriers' needs within AIT's freight mix while ensuring performance, communication, and integrity are kept at the highest standards.
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The Customer Service Representative III will act as resource to AIT's customers requests and resolve delivery issues by answering customer's questions and work on resolving them in coordination with other departments. This role will focus on establishing new relationships, managing and maintaining existing customer's accounts and assessing customer's needs translating into results oriented solutions.
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The International Operations Agent II is responsible for coordinating the day to day import/export of international freight forwarding shipments into and out of the USA across all modes of international transportation based upon customer requests.
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The Domestic Customer Account Manager is responsible for day-to-day management of, and expanding, the client relationship. In addition, the role will be responsible for customer service (24/7), tracking, routing, problem resolution, vendor compliance, account profitability, and all other assigned projects as dictated by the needs of the client. This role requires excellent organizational and communication skills while working in a high volume and fast paced environment. The Customer Account Manager is the primary point of contact for a large revenue-producing and more complex customer base responsible for all steps in the logistics process for these customer(s), which may not be routine in nature.
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Perform a wide variety of manual duties that involve physical labor.
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The Customer Service Representative II will act as resource to AIT's customers requests and resolve delivery issues by answering customer's questions and work on resolving them in coordination with other departments. This role will focus on establishing new relationships, managing and maintaining existing customer's accounts and assessing customer's needs translating into results oriented solutions.
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Perform a wide variety of manual duties that involve physical labor.
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As the USA Gateway Manager (NE) will drive large scale process standardization and improvement initiatives across a rapidly growing area of AIT's North American international business. The USA Gateway Manager (NE) will oversee and guide the team in a positive, professional manner with regards to all operations of a specific gateway locations and is responsible for overseeing the daily operations of a specific gateway locations.
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The International Air Gateway Agent I is responsible for coordinating gateway freight operations to ensure timely and efficient shipment deliveries. This role involves close collaboration with carriers, customers, and internal teams to streamline freight processes and maintain high service standards. Additionally, this role will serve as a liaison between U.S. and overseas AIT stations.
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The Operations Manager is responsible for establishing and executing company strategy related to domestic and international
freight movements through an understanding of industry trends and best practices. Recruit, develop and motivate staff to provide
a world class customer experience and meet or exceed client expectations. Insure the station has the necessary tools in place to
succeed and expand their business levels in international products lines in a sustained fashion. Work with current and
prospective logistics services providers and...
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The Air Operations Agent II is responsible for coordinating the day-to-day air import and export of international freight forwarding shipments out of the USA of international transportation based upon customer requests.
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The International Operations Manager is responsible for daily international operations and organizational management of the (city). Recruit, develop and motivate staff to provide a world class customer experience and meet or exceed client expectations. Ensure that (city) Station has the necessary tools in place to succeed and expand their business levels in international product lines in a sustained fashion. To work with and network with AIT verticals, overseas AIT offices as well as partners to promote AIT’s strategic corporate goals and to ensure AIT (city) is the leader in providing customer solutions with our (city)...
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The Accounts Receivable Collector is responsible for management and collections of an assigned group of station accounts. Responsibilities include identifying trends impacting payments and issues, monitoring credit limits and reviewing account balances while consistently maintaining updated account notes in AR software system. This position requires use of multiple software systems, including but not limited to, AS400, CargoWise (CW), OnBase and GetPaid.(GP). Excellent organizational and communication skills (both verbal and written) are a key aspect of this position.
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Transfer goods and materials from incoming and outbound shipments via a forklift. Move materials throughout the warehouse
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AIT Worldwide Logistics is currently seeking a Customs Entry Specialist. The ideal candidate will have Customs Brokerage/Import/Export or CHB entry writer experience, as well as one year of customer service/general office/data entry experience.
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The Warehouse Supervisor is responsible for supervising company strategy related to domestic, international, VAS and cartage freight warehouse operations through an understanding of industry trends and best practices. Work with international, domestic and cartage operations staff and internal AIT functions to provide the best overall warehouse service
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The Terminal Manager – Life Sciences Division provides overall leadership and day‑to‑day oversight of station operations, including air and ocean export and import activities, customs brokerage, and warehouse operations. This is a highly hands‑on operational leadership role, requiring direct involvement in daily execution, exception management, shipment oversight, and team support across complex, regulated Pharma and Life Sciences supply chains. The role is accountable for delivering GDP‑compliant, industry‑leading service while driving operational excellence, customer satisfaction, and sustainable business growth with a high degree of autonomy...
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The Linehaul Operations Supervisor is responsible for supervising the efficient and timely transportation of AIT customer freight between AIT Middle Mile Network Hub locations as well as identified injection points within the AIT Worldwide Logistics network, ensuring compliance with company standards and regulatory requirements. This role involves direct supervision of Linehaul Operations Agents, route optimization and maintaining high service levels. The Linehaul Operations Supervisor plays a critical role in ensuring seamless operations within the AIT Middle Mile Network and contributes to the overall customer satisfaction and operational efficiency.
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As the USA Gateway Manager (NE) will drive large scale process standardization and improvement initiatives across a rapidly growing area of AIT's North American international business. The USA Gateway Manager (NE) will oversee and guide the team in a positive, professional manner with regards to all operations of a specific gateway locations and is responsible for overseeing the daily operations of a specific gateway locations.
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The Operations Manager (High Value) will oversee our High Value teammates that consist of both procurement teammates and customer service. This role will be responsible for ensuring we are covering shipments, following our SOPs, communicating updates to customers, and continuing to grow our portfolio of High Value carriers. Ensures the organization complies with all AIT policy and standards.
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The Vice President, IT Business Systems Delivery is responsible for executing and operationalizing the global IT strategy defined by the Chief Information Officer (CIO), ensuring delivery of business systems and application solutions that enable AIT's growth and operational excellence.This role translates strategic priorities into executable plans, leads global delivery teams, and ensures alignment, accountability, and results across the technology portfolio. The Vice President, IT Business Systems Delivery partners closely with the CIO and business leaders to ensure that strategic objectives are effectively implemented through scalable, high-quality technology solutions.The position owns delivery performance, execution discipline, and...
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Perform a wide variety of manual duties that involve physical labor.
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The Global Benefits Manager is responsible for the delivery, execution, communication, and education of global health, wellness, retirement and mobility benefit programs aligned to AIT's Core Values and Key Performance Indicators. This role leads a team of benefits professionals and partners closely with local and global stakeholders to deliver an efficient, compliant, and positive teammate experience. The Global Benefits Manager manages vendor and broker relationships to ensure strong partnership, engagement, and service delivery, and supports benefits integration as the company continues to grow organically and through acquisition.
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The Regional Billing Manager oversees the billing process, ensure invoices are accurate, timely, and compliant. Maintain the billing systems and resolve billing disputes with customers. Collaborate with cross‑functional departments—including Finance, Operations, Customer Service, and Compliance - to streamline billing workflows, resolve issues efficiently, and ensure billing practices support the organization's overall financial health. This role also includes planning, coordinating, data analysis, reporting, and executing client service initiatives to ensure customer needs are met, strengthen client relationships, and support overall regional business objectives.
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The Operations Supervisor is responsible performance management and professional development of the Operations team. The Operations Supervisor will be responsible for training and developing employees, assigning work to others, and acting as a resource to the employees. Additionally, this role involves managing relationships with service providers and partners throughout the globe, being the liaison for vendors to manage shipment bookings, ensuring timely transfers from logistics providers’ warehouses and onward to final destinations, as appropriate. This role will also assist as needed to complete the work of the department in addition to daily shipment processing.
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The Marketing Specialist II supports global sales functions by applying specialized marketing services across the parent brand and its subsidiaries. This role develops and executes marketing initiatives for external audiences while partnering closely with internal stakeholders to ensure alignment and consistency across all marketing efforts.
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The Quality Assurance Specialist is responsible for supporting and leading all quality management processes across the organization, applying specialized quality expertise at operational stations and serving as a key liaison for global and local stakeholders. This role will ensure the organizations alignment is within company standards. Responsibilities include managing documentation in accordance with applicable policies and procedures, monitoring training compliance, supporting non-conformance support, maintaining quality KPIs and equipment and/or maintenance dashboards, providing customer, audit, and supplier-related quality support.
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AIT is seeking a Dispatcher I! We are flexible on start time, if needed along with extra hours to be earned on the weekends, if applicable.
The Dispatcher I is responsible for overseeing and documenting the pickup and delivery of local shipments, as well as coordinating and communicating shipment information between drivers and delivery agents.
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The International Air Gateway Agent role manages and operates the AIT Gateway functionality. It serves as a liaison between the rest of US & Overseas AIT stations as well as Global Agent providers that have Air freight transiting.
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The Pricing Analyst will perform pricing and market analysis for AIT's ocean and air quotes products in order to optimize profit and meet marketing financial and growth objectives. This role will assist with RFQs, Tenders, BIDS and market updates, along with coaching international operations on all air offerings as needed.
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The Operations Manager is a senior-level, fast-paced logistics position requiring a proactive leader with a minimum of 5 years of strong, functional industry experience, having responsibility for managing complex supply chains, resolve bottlenecks, while overseeing both clerical and warehouse staff, ensuring compliance with maritime regulations and company standards.
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The Ocean Elite Solutions Platform Lead owns and operates the Infor Nexus platform that powers AIT's Ocean Elite Solutions (OES) product, supporting Purchase Order (PO) management, carrier direct operations, or hybrid models. This role is accountable for ensuring the platform runs reliably at scale while enabling efficient, repeatable customer onboarding. As a bridge between business and technical stakeholders, the Platform Lead ensures implementations are executed with speed, consistency, and a high standard of quality.This role translates business and operational requirements into structured logical mappings that guide EDI development and execution. It drives the configuration of the OES platform in alignment with best practices, while...
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The Social Media Specialist II is a skilled marketing professional responsible for executing social media strategies for AIT Worldwide Logistics. This role focuses on creating optimized content for organic and paid channels, monitoring and engaging with online communities, and managing scheduling and reporting through tools like Sprout Social. The position requires strong writing skills, attention to brand standards, and the ability to leverage social listening and analytics to drive engagement and growth. Collaboration with cross-functional teams ensures social media is integrated into broader marketing initiatives, supporting brand visibility and ROI.
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The Global Customer Accounts Manager II manages their company's relationships with consumers and other businesses. They are also in charge of making sure their company is strategically positioned to engage new clients.
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Transfer goods and materials from incoming and outbound shipments via a forklift. Move materials throughout the warehouse.