The Hub Operations Agent II is the primary contact within the AIT Middle Mile Network Hub location for all customer service functions, freight inquiries and routing questions. The Hub Operations Agent I responsibilities include communication to the Hub Operations Supervisor of updated business requirements, processing outbound and inbound paperwork in accordance with AIT Worldwide Logistics' policies and procedures and ensuring DOT compliance. As the first contact for all activities within the AIT Middle Mile Hub location, they are the first impression made upon customer, vendors, and other parties
The Customer Experience Agent is responsible for assisting in answering internal and external E-Mails, phone calls, and live chats for customers. You will be the first point of contact with our clientele so the ability to engage the customer and make them feel great about doing business with us is key to our success. The ideal candidate has excellent customer service skills and can work in a high pressure, fast-paced work environment.
The Account Executive – Food Logistics is responsible for creating, growing and managing an account base. Accountable to directly identify and initiate development efforts. Develop and execute a field sales business plan that will achieve the corporate revenue goals. To be successful, this position will leverage their past progressive experience in food logistics and/or transportation industries.
The Domestic Agent II has high visibility, is the primary contact for designated customers, and responsible for the outcome of assigned projects including customer service, tracking, routing, problem resolution, vendor compliance and customer interaction.
AIT Worldwide Logistics is currently seeking a Customs Entry Specialist. The ideal candidate will have Customs Brokerage/Import/Export or CHB entry writer experience, as well as one year of customer service/general office/data entry experience.
The International Air Gateway Agent I is responsible for coordinating gateway freight operations to ensure timely and efficient shipment deliveries. This role involves close collaboration with carriers, customers, and internal teams to streamline freight processes and maintain high service standards. Additionally, this role will serve as a liaison between U.S. and overseas AIT stations.
The Quality and Analytics Analyst for the Middle Mile Network will report to the Quality and Analytics Manager. This role involves analyzing data from TMS, Power BI, and other tools to identify potential service issues. The Quality and Analytics Analyst will provide actionable recommendations based on their findings, contributing to the enhancement of service quality and operational efficiency within the network. This position is critical for ensuring optimal service delivery and continuous improvement in performance metrics. In addition, the Quality and Analytics Analyst will work directly with operations personnel to ensure they are meeting service requirements and help develop KPI monitoring tools that will be utilized throughout the...
The Senior Warehouse Manager will be responsible for warehouse activities to ensure the efficient and economical utilization of facilities for storing and distributing finished goods. This role will oversees the operations, customer service, administration and systems within the warehouse facility across multiple regions. This role will oversea a warehouse of over 70,000 Sq FT and manager over 20 warehouse workers teammates.
The Warehouse Manager I is responsible for establishing and executing AIT's strategy related to domestic, international and cartage freight warehouse operations through an understanding of industry trends and best practices. May work with international, domestic and/or cartage operations staff and internal AIT functions to provide the best overall warehouse services. Execution of those strategies includes establishing, measuring and managing to applicable metrics with all station staff, AIT vendors and internal AIT functions to ensure timely, efficient flow of warehouse operations for AIT. This role will manage a warehouse of 30,000 Sq FT and a total of 15 warehouse workers teammates.
The Cargo Claims Analyst is responsible for processing freight claims. This position requires a thorough understanding of the company terms, insurance policies, customer contracts, and the legal landscape of the logistics industry.
The Domestic Customer Account Manager is responsible for day-to-day management of, and expanding, the client relationship. In addition, the role will be responsible for customer service (24/7), tracking, routing, problem resolution, vendor compliance, account profitability, and all other assigned projects as dictated by the needs of the client. This role requires excellent organizational and communication skills while working in a high volume and fast paced environment. The Customer Account Manager is the primary point of contact for a large revenue-producing and more complex customer base responsible for all steps in the logistics process for these customer(s), which may not be routine in nature.
The Domestic Agent III has high visibility, is the primary contact for designated customers, and responsible for the outcome of assigned projects including customer service, tracking, routing, problem resolution, vendor compliance and customer interaction.
The Customer Experience Agent is responsible for assisting in answering internal and external E-Mails, phone calls, and live chats for customers. You will be the first point of contact with our clientele so the ability to engage the customer and make them feel great about doing business with us is key to our success. The ideal candidate has excellent customer service skills and can work in a high pressure, fast-paced work environment.
The International Operations Agent II is responsible for coordinating the day to day import/export of international freight forwarding shipments into and out of the USA across all modes of international transportation based upon customer requests.
Transfer goods and materials from incoming and outbound shipments via a forklift. Move materials throughout the warehouse
The Senior Global Compensation Analyst provides a broad range of analytical support to the total rewards team. The primary responsibilities include supporting the administration, development, and maintenance of compensation structures, programs and policies with a focus on process improvement efforts. The position may also support projects and analysis related to benefits, HR Operations, Reporting and other Total Rewards functions.
The Global Compensation Lead will effectively lead and oversee a team of compensation professionals. This role plays a critical part in managing and enhancing global compensation programs to attract, retain, and reward top talent. The ideal candidate will combine technical expertise in compensation practices with strong leadership and collaboration skills to ensure alignment with organizational objectives and market competitiveness.
The Global Compensation Specialist is a collaborative member of the Compensation team, assisting in the administration and maintenance of global compensation programs and tools. This role involves analyzing jobs by reviewing job-evaluation documentation, crafting detailed job descriptions and defining job qualifications. The specialist will also evaluate and rank positions, conduct pay surveys, analyze pay data, maintain pay structures, complete comprehensive compensation reports, and enforce incentive guidelines to ensure compliance and competitiveness.
The Senior Talent Acquisition Sourcing Specialist will lead our strategic sourcing function across both exempt and non-exempt roles within the freight forwarding industry. This position will own the development of scalable sourcing processes, manage external sourcing platforms, and build proactive pipelines for specialized roles ranging from frontline operations to mid-senior logistics professionals.
Please be advised that this position is Hybrid - Three (3) days a week at our Itasca Office.
The Talent Acquisition Sourcing Specialist is responsible for proactively identifying and engaging candidates for high-volume and entry-level positions across the organization. This role partners closely with recruiters and hiring managers to build strong talent pipelines through strategic sourcing efforts. They will leverage job boards, social media, and sourcing tools to attract qualified candidates and plays a key role in driving hiring outcomes in a fast-paced environment.
This role is Hybrid, Onsite three (3) days a week in our Itasca Office.
AIT Worldwide Logistics is currently seeking a Customs Entry Specialist. The ideal candidate will have Customs Brokerage/Import/Export or CHB entry writer experience, as well as one year of customer service/general office/data entry experience.
The Air Operations Agent III is responsible for coordinating the day-to-day air import and export of international freight forwarding shipments out of the USA of international transportation based upon customer requests.
Transfer goods and materials from incoming and outbound shipments via a forklift. Move materials throughout the warehouse.
The Hub Operations Agent I is the primary contact within the AIT Middle Mile Network Hub location for all customer service functions, freight inquiries and routing questions. The Hub Operations Agent I responsibilities include communication to the Hub Operations Supervisor of updated business requirements, processing outbound and inbound paperwork in accordance with AIT Worldwide Logistics' policies and procedures and ensuring DOT compliance. As the first contact for all activities within the AIT Middle Mile Hub location, they are the first impression made upon customer, vendors, and other parties.
Schedule : Sunday - Thursday 4PM -...
TheInternational Operations Supervisor, is responsible for performance management and professional development of the International department. The International Operations Supervisor, will be responsible for training and developing employees; assigning work to others and a resource to the employees.
The Customer Service Representative II will act as resource to AIT's customers requests and resolve delivery issues by answering customer's questions and work on resolving them in coordination with other departments. This role will focus on establishing new relationships, managing and maintaining existing customer's accounts and assessing customer's needs translating into results oriented solutions.
Perform a wide variety of manual duties that involve physical labor.
AIT is seeking a Dispatcher I! We are flexible on start time, if needed along with extra hours to be earned on the weekends, if applicable.
The Dispatcher I is responsible for overseeing and documenting the pickup and delivery of local shipments, as well as coordinating and communicating shipment information between drivers and delivery agents.
The HUB Operations Manager oversees the daily operations of the Middle Mile Network HUB location assigned. This role is critical in ensuring efficient and timely processing of shipments, maintaining high standards of customer service and managing the workforce within the assigned HUB. The HUB Operations Manager will serve as the operational leader, providing direct management of HUB Operations Supervisors and indirect management of other assigned personnel within the Middle Mile Network HUB location to ensure shipment flow through the AIT Middle Mile Network. The HUB Operations Manager is responsible to ensure the on-time-performance, load quality and utilization is best-in-class.
AIT Worldwide Logistics is seeking an Air Import AgentII that will coordinate the day-to-day import of international freight forwarding shipments into and out of the USA across all modes of international transportation based on customer requests. The Air Import Agent’s primary focus is providing a high-level of operational excellence and a world-class customer service experience to all customers.
The Domestic Agent I has high visibility, is the primary contact for designated customers, and responsible for the outcome of assigned projects including customer service, tracking, routing, problem resolution, vendor compliance and customer interaction.
The Senior Manager, Global Account Management will oversee Global Customer Accounts team to ensure consistent, high-quality service delivery to top global clients. This role fosters alignment across regions, champions best practices, and drives performance through strategic leadership, cross-functional collaboration, and continuous improvement. A key focus is maximizing client retention and enabling clients to fully leverage AIT's services by implementing a strategic vision that aligns with the AIT's goals.
Transfer goods and materials from incoming and outbound shipments via a forklift. Move materials throughout the warehouse
The Domestic Agent I has high visibility, is the primary contact for designated customers, and responsible for the outcome of assigned projects including customer service, tracking, routing, problem resolution, vendor compliance and customer interaction.
AIT Worldwide is seeking a Sr. Ocean Pricing Analyst to prepare quotes, assist with RFQ bids and reporting analysis.
The Warehouse Supervisor is responsible for supervising company strategy related to domestic, international, VAS and cartage freight warehouse operations through an understanding of industry trends and best practices. Work with international, domestic and cartage operations staff and internal AIT functions to provide the best overall warehouse service
The Global Customer Accounts Manager II manages their company's relationships with consumers and other businesses. They are also in charge of making sure their company is strategically positioned to engage new clients.
The Warehouse Manager II is responsible for establishing and executing AIT's strategy related to domestic and/or international and cartage freight warehouse operations through an understanding of industry trends and best practices. Work with international and/or domestic and cartage operations staff and internal AIT functions to provide the best overall warehouse services. Execution of those strategies includes establishing, measuring and managing to applicable metrics with all station staff, AIT vendors and internal AIT functions to ensure timely, efficient flow of warehouse operations for AIT. This role will manage a warehouse of 60,000 Sq FT and a total of 18 warehouse workers teammates.
Perform a wide variety of manual duties that involve physical labor
The Sr. Regional HR Business Partner III will play a critical role in delivering the HR strategy across their assigned client group. This individual will be responsible for strategic and operational support to managers across their client group, with responsibilities related to performance management, coaching/training of People Leaders, new hire on-boarding, employee relations, career development and succession planning, teammate recognition, and engagement. This role will support and/or lead a number of key projects and will work closely with managers and stakeholders to ensure they have the skills and capability to deliver and manage change while supporting HR initiatives that help them...
Perform a wide variety of manual duties that involve physical labor
Responsible for assisting in coordinating and monitoring activities engaged in the warehouse activities. Lead the warehouse staff and ensure safety protocols are followed. Ensure daily needs are met for internal and external customer satisfaction.
Responsible for assisting in coordinating and monitoring activities engaged in the warehouse activities. Lead the warehouse staff and ensure safety protocols are followed. Ensure daily needs are met for internal and external customer satisfaction.
Perform a wide variety of manual duties that involve physical labor
Perform a wide variety of manual duties that involve physical labor
The Manager, Global Sustainability at AIT Worldwide Logistics will be instrumental in formulating and executing sustainability strategies with an emphasis on decarbonization across air, ocean, and ground transportation. This role will lead environmental initiatives while working collaboratively with customers to support them in reaching their sustainability objectives.
The Warehouse Manager II is responsible for establishing and executing AIT's strategy related to domestic and/or international and cartage freight warehouse operations through an understanding of industry trends and best practices. Work with international and/or domestic and cartage operations staff and internal AIT functions to provide the best overall warehouse services. Execution of those strategies includes establishing, measuring and managing to applicable metrics with all station staff, AIT vendors and internal AIT functions to ensure timely, efficient flow of warehouse operations for AIT. This role will manage a warehouse of 60,000 Sq FT and a total of 18 warehouse workers teammates.
The Domestic Agent I has high visibility, is the primary contact for designated customers, and responsible for the outcome of assigned projects including customer service, tracking, routing, problem resolution, vendor compliance and customer interaction.
The Inventory Control Clerk II will coordinate the movement of materials through the production cycle of the organization's product. This includes receiving daily incoming materials, verifying packing slip vs. shipments from supplier, breaking down shipments, staging material for next operation, relabeling, transferring finishing goods to our stock location, input data into the organization's databases, and maintaining the physical and systematic inventory, to include cycle counts and inventory movement within the warehouse.
Perform a wide variety of manual duties that involve physical labor
