The Hub Operations Agent II is the primary contact within the AIT Middle Mile Network Hub location for all customer service functions, freight inquiries and routing questions. The Hub Operations Agent I responsibilities include communication to the Hub Operations Supervisor of updated business requirements, processing outbound and inbound paperwork in accordance with AIT Worldwide Logistics' policies and procedures and ensuring DOT compliance. As the first contact for all activities within the AIT Middle Mile Hub location, they are the first impression made upon customer, vendors, and other parties
The Hub Operations Supervisor is responsible for all operational and logistical activities at the AIT Middle Mile Network HUB locations during their assigned shift. Responsibilities include establishing and following safety protocols in accordance with AIT Worldwide Logistics' and OSHA policies and procedures. Responsible for providing leadership to all members of the Hub operations team to include Hub Operations Agents, Warehouse Leads and Forklift Operators. While conducting supervisor duties, the Hub Operations Supervisor is to act the SME for all Middle Mile Network activities to include routing freight, re-routing freight to make service, to add additional lanes as necessary to ensure service of the freight. Working hand in hand...
The Customer Service Manager will be responsible for leading the entire Customer Service team focused on delivering a world-class customer experience. This role will be responsible for ensuring customer SOP and requirements are met, while providing coaching to team members. This role is expected to promote a productive and positive experience with customers to ensure high quality support while concurrently focusing on building a team that is meeting and exceeding customers KPI's. The Customer Service Manager will additionally be responsible for hiring, coaching, mentoring, and challenging the team in order to build a high-functioning, successful customer service team. Promote a productive and positive experience with customers to ensure...
AIT is seeking driven sales individuals with a growth mindset that want to work for one of the best and fastest growing global logistics providers in the 3PL industry.
The Global Customer Accounts Manager I manages AIT's company's relationships with consumers and other businesses. This role is in charge of making sure that AIT is strategically positioned to engage new clients.
The International Operations Agent III is responsible for coordinating the day to day import/export of international freight forwarding shipments into and out of the USA across all modes of international transportation based upon customer requests.
The Sr. Account Executive is responsible for creating, growing and managing an account base. Accountable to directly identify and initiate development efforts. Develop and execute a field sales business plan that will achieve the corporate revenue goals.
The Safety & Security Specialist II will respond to safety and security incidents across all AIT operations by conducting root cause investigations and implementing corrective actions. This includes performing inspections to identify hazards, supporting audits through meticulous documentation, and ensuring compliance with local to international regulations by translating updates from agencies like OSHA, DOT, TSA, and CBP into internal policies.
The Domestic Agent I has high visibility, is the primary contact for designated customers, and responsible for the outcome of assigned projects including customer service, tracking, routing, problem resolution, vendor compliance and customer interaction.
The Domestic Agent I has high visibility, is the primary contact for designated customers, and responsible for the outcome of assigned projects including customer service, tracking, routing, problem resolution, vendor compliance and customer interaction.
The Domestic Agent III has high visibility, is the primary contact for designated customers, and responsible for the outcome of assigned projects including customer service, tracking, routing, problem resolution, vendor compliance and customer interaction.
The Ocean Operations Agent III is responsible for coordinating the day-to-day ocean import and export of international freight forwarding shipments out of the USA of international transportation based upon customer requests.
Perform a wide variety of manual duties that involve physical labor
The Pricing Analyst will perform pricing and market analysis for AIT's ocean and air quotes products in order to optimize profit and meet marketing financial and growth objectives. This role will assist with RFQs, Tenders, BIDS and market updates, along with coaching international operations on all air offerings as needed.
AIT Worldwide Logistics is seeking an Air Export AgentI that will coordinate the day-to-day export of international freight forwarding shipments into and out of the USA across all modes of international transportation based on customer requests. The Air Export Agent’s primary focus is providing a high-level of operational excellence and a world-class customer service experience to all customers.
Perform a wide variety of manual duties that involve physical labor.
The Domestic Agent I has high visibility, is the primary contact for designated customers, and responsible for the outcome of assigned projects including customer service, tracking, routing, problem resolution, vendor compliance and customer interaction.
The Business Systems Analyst acts as a key liaison between business users and IT teams to identify and address business needs through technology-driven solutions. This role involves gathering and analyzing requirements, recommending process enhancements, and translating business objectives into detailed system specifications. Responsibilities also include designing and configuring automated systems, conducting testing, and supporting global systems and related international platforms and projects. The Business Systems Analyst will investigate and resolve issues, review enhancement and development requests, identify opportunities for process optimization, and maintain thorough documentation for all projects, processes, and...
The Driver II will operate commercial truck/trailer that requires a Commercial Driver's License (CDL) to pick-up and deliver parcels. AIT/ Spur Drivers are responsible for safely and accurately deliver and pickup cargo, keep accurate driving log- ELD and for inspect and maintain the company trucks.
The International Air Gateway Agent role manages and operates the AIT Gateway functionality. It serves as a liaison between the rest of US & Overseas AIT stations as well as Global Agent providers that have Air freight transiting.
The Contractor Service Coordinator will be responsible for managing compliance information in various AIT operating systems.They will be assisting with the contracting and onboarding of service providers and ongoing third-party risk assessments in accordance with AIT's third-party risk management program.
The Transportation Coordinator will be responsible for performing load planning activities, coordinate load assignments. This role is responsible for supporting customer needs on site, tendering to carrier, track and trace requirements and issues resolution. The position requires one to operate in the upmost professional manner to customer & carriers, efficiently manage their day with the guidance of their manager and to ensure customers' expectations are exceeded every day.
AIT is seeking a Dispatcher I! We are flexible on start time, if needed along with extra hours to be earned on the weekends, if applicable.
The Dispatcher I is responsible for overseeing and documenting the pickup and delivery of local shipments, as well as coordinating and communicating shipment information between drivers and delivery agents.
The Operations Supervisor is responsible for establishing and executing Company strategy through an understanding of industry trends and best practices. Work with operations staff and internal AIT functions to provide the best overall warehouse services. Execution of those strategies includes establishing, measuring and managing to applicable metrics with all station staff, AIT vendors and internal AIT functions to ensure timely, efficient flow of warehouse operations for AIT.
AIT Worldwide Logistics is currently seeking a Customs Entry Specialist. The ideal candidate will have Customs Brokerage/Import/Export or CHB entry writer experience, as well as one year of customer service/general office/data entry experience.
As the USA Gateway Manager (NE) will drive large scale process standardization and improvement initiatives across a rapidly growing area of AIT's North American international business. The USA Gateway Manager (NE) will oversee and guide the team in a positive, professional manner with regards to all operations of a specific gateway locations and is responsible for overseeing the daily operations of a specific gateway locations.
The International Operations Agent is responsible for coordinating the day-to-day air export of international freight forwarding shipments out of the USA of international transportation based upon customer requests.
The International Operations Agent is responsible for coordinating the day-to-day air export of international freight forwarding shipments out of the USA of international transportation based upon customer requests.
The Air Import Gateway Operations Agent, II is to process routine to moderately complex import transactions, including all related activities in breakbulk operations in imports. Additionally, responsible to document preparation and traffic coordination of Import goods. Perform all duties correctly, cost-efficiently, within Company standards, and under the direct supervision of the department Manager.
The Domestic Agent II has high visibility, is the primary contact for designated customers, and responsible for the outcome of assigned projects including customer service, tracking, routing, problem resolution, vendor compliance and customer interaction.
AIT Worldwide Logistics is seeking an Air Export AgentI that will coordinate the day-to-day export of international freight forwarding shipments into and out of the USA across all modes of international transportation based on customer requests. The Air Export Agent’s primary focus is providing a high-level of operational excellence and a world-class customer service experience to all customers.
The Domestic Agent I has high visibility, is the primary contact for designated customers, and responsible for the outcome of assigned projects including customer service, tracking, routing, problem resolution, vendor compliance and customer interaction.
The Senior Manager, AI & Data Science is responsible for assessing existing data and processing ecosystems while collaborating with IT and business teams to develop AI, Generative AI (GenAI), Machine Learning (ML), and Deep Learning (DL) programs. This role is critical in designing predictive models and strategies that enhance business capabilities, drive customer growth, and create value through AI-driven solutions.
Perform a wide variety of manual duties that involve physical labor.
The Station Manager is accountable for the P&L and operational oversight and management, leadership and direction of the station to provide quality service, customer satisfaction and operational proficiency that ensures growth and profitability goals/objectives are met. The Station Manager is responsible for implementation and compliance with company policies and procedures, quality standards, and other applicable regulatory guidelines, with respect to operational, administrative, customer service, marketing, and sales functions for the site. This position will develop and grow business in their dedicated region and will conduct business development activities.
The Sr. Domestic Operations Manager oversees operations within a designated region. This position will work closely with the Regional Director of Operations to develop and execute strategies that drive growth, profitability, and operational excellence. This role demands strong leadership, strategic thinking, and a focus on continuous improvement across domestic operations, ensuring customer satisfaction, compliance, and budget performance.
The Air Operations Agent II is responsible for coordinating the day-to-day air import and export of international freight forwarding shipments out of the USA of international transportation based upon customer requests.
Transfer goods and materials from incoming and outbound shipments via a forklift. Move materials throughout the warehouse
The International Operations Agent I, will report directly to the Operations Manager within the Operations department at the station. This position will be responsible for controlling International freight forwarding shipments into the USA and Mexico across all modes of transport per customer request. The International Operations Agent I is day-to-day responsibilities are quoting and routing freight, tracking shipments, troubleshooting and overcoming operational challenges as well as assisting local sales and global offices with air and/or ocean export matters. The International Operations Agent, primary focus is providing a high-level of excellent and quality customer service to all customers and vendors.
Transfer goods and materials from incoming and outbound shipments via a forklift. Move materials throughout the warehouse
The Domestic Customer Tracking Supervisor is responsible for supporting daily tracking and tracing operations to ensure the team meets the expectation of high accuracy. This position uses proprietary forwarding applications to ensure operational excellence and high productivity in cooperation with staff and management.
AIT Worldwide Logistics is currently seeking a Customs Entry Specialist. The ideal candidate will have Customs Brokerage/Import/Export or CHB entry writer experience, as well as one year of customer service/general office/data entry experience.
The Senior Data Enablement Change Manager will support the Data Enablement and AI & Data Science team with change management and communication efforts. This role is crucial in helping the organization understand the purpose of data enablement and driving culture and behavioral change.
The Customer Service Representative II will act as resource to AIT's customers requests and resolve delivery issues by answering customer's questions and work on resolving them in coordination with other departments. This role will focus on establishing new relationships, managing and maintaining existing customer's accounts and assessing customer's needs translating into results oriented solutions.
The International Operations Agent II is responsible for coordinating the day to day import/export of international freight forwarding shipments into and out of the USA across all modes of international transportation based upon customer requests.
The Data Analyst will collect and interpret data, identify faults and opportunities, and prepare recommendations for strategies and
tactics. Uses analytic methods and tools to understand, predict, and/or control logistics operations and processes.
The Operations Supervisor is responsible performance management and professional development of the Operations team. The Operations Supervisor will be responsible for training and developing employees, assigning work to others, and acting as a resource to the employees. Additionally, this role involves managing relationships with service providers and partners throughout the globe, being the liaison for vendors to manage shipment bookings, ensuring timely transfers from logistics providers’ warehouses and onward to final destinations, as appropriate. This role will also assist as needed to complete the work of the department in addition to daily shipment processing.
The Regional International Operations Agent is responsible for coordinating the day to day import/export of international freight forwarding shipments into and out of the USA across all modes of international transportation based upon customer requests. They will support multiple stations to increase productivity and deliver as expected to the client.
The Warehouse Supervisor is responsible for supervising company strategy related to domestic, international, VAS and cartage freight warehouse operations through an understanding of industry trends and best practices. Work with international, domestic and cartage operations staff and internal AIT functions to provide the best overall warehouse service
The Domestic Agent II has high visibility, is the primary contact for designated customers, and responsible for the outcome of assigned projects including customer service, tracking, routing, problem resolution, vendor compliance and customer interaction.
