Recent graduates can kickstart their careers with AIT's Launch program. This two-year immersive program offers comprehensive training, mentorship, global exposure, and career advancement opportunities. In Year 1, trainees will spend time at their home station, gaining a deep understanding of operations and sales processes, and rotate through various departments to develop a well-rounded skill set. They will also participate in formal training sessions to enhance technical and soft skills. In Year 2, trainees will experience different cultures and work environments by rotating to four additional AIT stations. They will work closely with Human Resources (HR) to select...
Recent graduates can kickstart their careers with AIT's Launch program. This two-year immersive program offers comprehensive training, mentorship, global exposure, and career advancement opportunities. In Year 1, trainees will spend time at their home station, gaining a deep understanding of operations and sales processes, and rotate through various departments to develop a well-rounded skill set. They will also participate in formal training sessions to enhance technical and soft skills. In Year 2, trainees will experience different cultures and work environments by rotating to four additional AIT stations. They will work closely with Human Resources (HR) to select...
The Customer Service Supervisor will lead a team of Customer Service Representatives who will be responsible for ensuring customer SOP and requirements are met. Team requirements include, but not limited to, delivering clear and timely communication to our customers and vendors, managing daily order builds, setting appointments, and tracking loads. The Customer Service Supervisor will additionally be responsible for coaching, mentoring, and challenging the team in order to build a high-functioning, successful customer service team.
The Senior Business Systems Analyst serves as a liaison between IT and AIT business functions. This position is an advocate for stakeholders and end users to ensure systems are built based on business needs and processes. This role will act as a leader to other Business Analysts teammates who need assistance and provide oversight and mentorship with day-to-day BA activities. The Senior BA will continue to build their knowledge and skills around areas of IT and develop subject matter expertise with AIT's business needs, product offerings, and related technology.Responsibilities include working cross-functionally across departments to identify and accurately capture requirements used in project planning, estimation, development, and...
The Senior Product Manager will be responsible for shaping and executing the strategic vision for AIT's in-country systems. This role will be collaborating with internal and external stakeholders to define how AIT's will deliver benefits to the business, customers, and partners. This role will also measure how effectively AIT do so and identify/address top areas for improvement.
The International Operations Agent I will be responsible for coordinating the day to day import/export of international freight forwarding shipments into and out of the USA & Mexico across all modes of international transportation based upon customer request
AIT is seeking a Dispatcher I! We are flexible on start time, if needed along with extra hours to be earned on the weekends, if applicable.
The Dispatcher I is responsible for overseeing and documenting the pickup and delivery of local shipments, as well as coordinating and communicating shipment information between drivers and delivery agents.
The Project Specialist will support a variety of cross-functional initiatives related to mergers & acquisitions (M&A), real estate portfolio management, and operations enablement. This entry-level position plays a key role in ensuring timely execution and documentation of project deliverables while gaining exposure to high-impact business processes.
The HUB Operations Coordinator is responsible for performing load planning activities and coordinating load assignments. The role is responsible for monitoring inbound and outbound freight at a HUB location, and providing guidance to station personnel regarding routings, carrier assignment and other load planning activities. This role serves as a liaison between the freight-forwarding station and the AIT Middle Mile Network HUB operation. As the representative of the AIT Middle Mile Network team, the HUB Operations Coordinator will provide the station management with communication, training, and guidance as it pertains to the HUB operation associated with the AIT Middle Mile Network by which giving the HUB Operations Coordinator the...
Perform a wide variety of manual duties that involve physical labor.
The Hub Operations Agent II is the primary contact within the AIT Middle Mile Network Hub location for all customer service functions, freight inquiries and routing questions. The Hub Operations Agent I responsibilities include communication to the Hub Operations Supervisor of updated business requirements, processing outbound and inbound paperwork in accordance with AIT Worldwide Logistics' policies and procedures and ensuring DOT compliance. As the first contact for all activities within the AIT Middle Mile Hub location, they are the first impression made upon customer, vendors, and other parties
Responsible for assisting in coordinating and monitoring activities engaged in the warehouse activities. Lead the warehouse staff and ensure safety protocols are followed. Ensure daily needs are met for internal and external customer satisfaction.
AIT Worldwide Logistics is seeking an Air Export AgentIII that will coordinate the day-to-day export of international freight forwarding shipments into and out of the USA across all modes of international transportation based on customer requests. The Air Export Agent’s primary focus is providing a high-level of operational excellence and a world-class customer service experience to all customers.
The Hub Operations Supervisor is responsible for all operational and logistical activities at the AIT Middle Mile Network HUB locations during their assigned shift. Responsibilities include establishing and following safety protocols in accordance with AIT Worldwide Logistics' and OSHA policies and procedures. Responsible for providing leadership to all members of the Hub operations team to include Hub Operations Agents, Warehouse Leads and Forklift Operators. While conducting supervisor duties, the Hub Operations Supervisor is to act the SME for all Middle Mile Network activities to include routing freight, re-routing freight to make service, to add additional lanes as necessary to ensure service of the freight. Working hand in hand...
The Customer Experience Agent I is responsible for assisting in answering internal and external E-Mails, phone calls, and live chats for customers. You will be the first point of contact with our clientele so the ability to engage the customer and make them feel great about doing business with us is key to our success. The ideal candidate has excellent customer service skills and can work in a high pressure, fast-paced work environment.
The Regional Carrier Analyst will be responsible of supporting the AIT Middle Mile Network by sourcing and managing transportation providers. This includes negotiating competitive rates, ensuring carrier compliance with company standards, and maintaining strong working relationships. The role also involves reviewing service agreements and managing billing contracts to ensure smooth financial operations. Overall, the position plays a key role in optimizing carrier performance and cost-efficiency within the logistics network.
The Customer Service Manager will be responsible for leading the entire Customer Service team focused on delivering a world-class customer experience. This role will be responsible for ensuring customer SOP and requirements are met, while providing coaching to team members. This role is expected to promote a productive and positive experience with customers to ensure high quality support while concurrently focusing on building a team that is meeting and exceeding customers KPI's. The Customer Service Manager will additionally be responsible for hiring, coaching, mentoring, and challenging the team in order to build a high-functioning, successful customer service team. Promote a productive and positive experience with customers to ensure...
AIT is seeking driven sales individuals with a growth mindset that want to work for one of the best and fastest growing global logistics providers in the 3PL industry.
The Global Customer Accounts Manager I manages AIT's company's relationships with consumers and other businesses. This role is in charge of making sure that AIT is strategically positioned to engage new clients.
The International Operations Agent III is responsible for coordinating the day to day import/export of international freight forwarding shipments into and out of the USA across all modes of international transportation based upon customer requests.
The Ocean Operations Agent III is responsible for coordinating the day-to-day ocean import and export of international freight forwarding shipments out of the USA of international transportation based upon customer requests.
The Customer Service Representative II will act as resource to AIT's customers requests and resolve delivery issues by answering customer's questions and work on resolving them in coordination with other departments. This role will focus on establishing new relationships, managing and maintaining existing customer's accounts and assessing customer's needs translating into results oriented solutions.
The Customer Service Representative II will act as resource to AIT's customers requests and resolve delivery issues by answering customer's questions and work on resolving them in coordination with other departments. This role will focus on establishing new relationships, managing and maintaining existing customer's accounts and assessing customer's needs translating into results oriented solutions.
The Sr. Account Executive is responsible for creating, growing and managing an account base. Accountable to directly identify and initiate development efforts. Develop and execute a field sales business plan that will achieve the corporate revenue goals.
The Safety & Security Specialist II will respond to safety and security incidents across all AIT operations by conducting root cause investigations and implementing corrective actions. This includes performing inspections to identify hazards, supporting audits through meticulous documentation, and ensuring compliance with local to international regulations by translating updates from agencies like OSHA, DOT, TSA, and CBP into internal policies.
The Domestic Agent I has high visibility, is the primary contact for designated customers, and responsible for the outcome of assigned projects including customer service, tracking, routing, problem resolution, vendor compliance and customer interaction.
The Logistics Supervisor is responsible for logistics planning, optimization, and operations in efforts to reduce costs, improve delivery times, and support the inbound and outbound distribution of goods. This role will be responsible for all the steps involved in getting products from suppliers to customers. This role executes company strategy related to organizing, storing, and monitoring the distribution of goods to ensure product is picked, packed, and shipped in the correct quantities to the appropriate destinations in a timely manner.
The Domestic Agent III has high visibility, is the primary contact for designated customers, and responsible for the outcome of assigned projects including customer service, tracking, routing, problem resolution, vendor compliance and customer interaction.
The Ocean Operations Agent III is responsible for coordinating the day-to-day ocean import and export of international freight forwarding shipments out of the USA of international transportation based upon customer requests.
Perform a wide variety of manual duties that involve physical labor
The Pricing Analyst will perform pricing and market analysis for AIT's ocean and air quotes products in order to optimize profit and meet marketing financial and growth objectives. This role will assist with RFQs, Tenders, BIDS and market updates, along with coaching international operations on all air offerings as needed.
AIT Worldwide Logistics is seeking an Air Export AgentI that will coordinate the day-to-day export of international freight forwarding shipments into and out of the USA across all modes of international transportation based on customer requests. The Air Export Agent’s primary focus is providing a high-level of operational excellence and a world-class customer service experience to all customers.
Perform a wide variety of manual duties that involve physical labor.
The Business Systems Analyst acts as a key liaison between business users and IT teams to identify and address business needs through technology-driven solutions. This role involves gathering and analyzing requirements, recommending process enhancements, and translating business objectives into detailed system specifications. Responsibilities also include designing and configuring automated systems, conducting testing, and supporting global systems and related international platforms and projects. The Business Systems Analyst will investigate and resolve issues, review enhancement and development requests, identify opportunities for process optimization, and maintain thorough documentation for all projects, processes, and...
The International Air Gateway Agent role manages and operates the AIT Gateway functionality. It serves as a liaison between the rest of US & Overseas AIT stations as well as Global Agent providers that have Air freight transiting.
The Contractor Service Coordinator will be responsible for managing compliance information in various AIT operating systems.They will be assisting with the contracting and onboarding of service providers and ongoing third-party risk assessments in accordance with AIT's third-party risk management program.
The Transportation Coordinator will be responsible for performing load planning activities, coordinate load assignments. This role is responsible for supporting customer needs on site, tendering to carrier, track and trace requirements and issues resolution. The position requires one to operate in the upmost professional manner to customer & carriers, efficiently manage their day with the guidance of their manager and to ensure customers' expectations are exceeded every day.
AIT is seeking a Dispatcher I! We are flexible on start time, if needed along with extra hours to be earned on the weekends, if applicable.
The Dispatcher I is responsible for overseeing and documenting the pickup and delivery of local shipments, as well as coordinating and communicating shipment information between drivers and delivery agents.
The Operations Supervisor is responsible for establishing and executing Company strategy through an understanding of industry trends and best practices. Work with operations staff and internal AIT functions to provide the best overall warehouse services. Execution of those strategies includes establishing, measuring and managing to applicable metrics with all station staff, AIT vendors and internal AIT functions to ensure timely, efficient flow of warehouse operations for AIT.
AIT Worldwide Logistics is currently seeking a Customs Entry Specialist. The ideal candidate will have Customs Brokerage/Import/Export or CHB entry writer experience, as well as one year of customer service/general office/data entry experience.
The Domestic Operations Lead has high visibility, is the primary contact for cartage including pickup and deliveries through our in-house cartage partner, warehouse and dock operations and support for domestic routing including airfreight, LTL, FTL and overall support of branch operations. Ideal candidate will have two years’ experience in freight forwarding and one to three years of team lead or some supervisory experience.
The International Operations Agent is responsible for coordinating the day-to-day air export of international freight forwarding shipments out of the USA of international transportation based upon customer requests.
The International Operations Agent is responsible for coordinating the day-to-day air export of international freight forwarding shipments out of the USA of international transportation based upon customer requests.
The Air Import Gateway Operations Agent, II is to process routine to moderately complex import transactions, including all related activities in breakbulk operations in imports. Additionally, responsible to document preparation and traffic coordination of Import goods. Perform all duties correctly, cost-efficiently, within Company standards, and under the direct supervision of the department Manager.
The Domestic Agent II has high visibility, is the primary contact for designated customers, and responsible for the outcome of assigned projects including customer service, tracking, routing, problem resolution, vendor compliance and customer interaction.
AIT Worldwide Logistics is seeking an Air Export AgentI that will coordinate the day-to-day export of international freight forwarding shipments into and out of the USA across all modes of international transportation based on customer requests. The Air Export Agent’s primary focus is providing a high-level of operational excellence and a world-class customer service experience to all customers.
The Domestic Agent I has high visibility, is the primary contact for designated customers, and responsible for the outcome of assigned projects including customer service, tracking, routing, problem resolution, vendor compliance and customer interaction.
The Senior Manager, AI & Data Science is responsible for assessing existing data and processing ecosystems while collaborating with IT and business teams to develop AI, Generative AI (GenAI), Machine Learning (ML), and Deep Learning (DL) programs. This role is critical in designing predictive models and strategies that enhance business capabilities, drive customer growth, and create value through AI-driven solutions.
Perform a wide variety of manual duties that involve physical labor.
The Station Manager is accountable for the P&L and operational oversight and management, leadership and direction of the station to provide quality service, customer satisfaction and operational proficiency that ensures growth and profitability goals/objectives are met. The Station Manager is responsible for implementation and compliance with company policies and procedures, quality standards, and other applicable regulatory guidelines, with respect to operational, administrative, customer service, marketing, and sales functions for the site. This position will develop and grow business in their dedicated region and will conduct business development activities.
