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The Manager, Global Change Management provides hands-on change management leadership for strategic and enterprise initiatives across AIT. This role develops and executes fit-for-purpose change strategies, partnering closely with business leaders, initiative owners, and project/program managers to ensure teammates are prepared, supported, and equipped throughout transformation. The Manager integrates change management practices into initiative delivery, conducts impact and readiness assessments, designs stakeholder engagement and communication plans, and identifies adoption risks and mitigation strategies. This role also contributes to the continued maturation of AIT's Change Management framework, tools,...
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The Human Resource Operations Coordinator will support the successful administration of HR Operations processes within the Total Rewards Center of Excellence as part of the AIT Human Resources team. This position will initially largely focus on administering the full onboarding process, in addition to supporting teammate transactions surrounding promotions, transfers and offboarding within our HR system. They will work collaboratively with global HR and cross-functional teams to ensure compliance, data quality and integrity.
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The Operations Supervisor will be responsible for training and developing employees, assigning work to others and acting as a resource to the employees. Additionally, this role involves managing relationships with service providers and partners throughout the globe, being the liaison for vendors to manage shipment bookings, ensuring timely transfers from logistics providers' warehouses and onward to final destinations, as appropriate. This role will also assist as needed to complete the work of the department in addition to daily shipment processing.
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The Terminal Manager is accountable for the P&L and operational oversight and management, leadership, and direction of the station to provide quality service, customer satisfaction and operational proficiency that ensures growth and profitability goals/objectives are met.
The Terminal Manager is responsible for implementation and compliance with company policies and procedures, quality standards, and other applicable regulatory guidelines, with respect to operational, administrative, customer service, marketing, and sales functions for the site. This position will develop and grow business in their dedicated region and will conduct business development...
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The Domestic Agent I has high visibility, is the primary contact for designated customers, and responsible for the outcome of assigned projects including customer service, tracking, routing, problem resolution, vendor compliance and customer interaction.
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The Operations Manager I is responsible for establishing and executing company strategy related to domestic and international freight movements through an understanding of industry trends and best practices. Recruit, develop and motivate staff to provide a world class customer experience and meet or exceed client expectations. Ensure the station has the necessary tools in place to succeed and expand their business levels in international products lines in a sustained fashion. Work with current and prospective logistics services providers and internal AIT functions to develop the best overall strategy. Execution of those strategies includes establishing, measuring and managing to applicable metrics with service providers, vendors and...
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Dispatcher I will ensure the smooth operation of logistics dispatch services. This role is responsible for tracking and monitoring vehicle movements related to product pick-ups and deliveries, maintaining timely communication, and assisting with appointment scheduling. The Dispatcher I actively monitors shipments, addresses issues as they arise, and keeps accurate records of all activities, communications, and milestones. This role provides essential administrative support to the dispatch operation, ensuring daily tasks are completed efficiently and effectively.
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The Air Operations Agent I is responsible for coordinating the day-to-day air import and export of international freight forwarding shipments out of the USA of international transportation based upon customer requests.
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The Talent Acquisition Partner is essential in facilitating hiring activities for all non-exempt and exempt roles. This role will have extensive experience in talent acquisition, a passion for building strong relationships, and a knack for developing and executing compelling recruitment strategies.
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The Customer Service Representative II will act as resource to AIT's customers requests and resolve delivery issues by answering customer's questions and work on resolving them in coordination with other departments. This role will focus on establishing new relationships, managing and maintaining existing customer's accounts and assessing customer's needs translating into results oriented solutions.
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The Project Manager is responsible for the direction, coordination, implementation, execution, control, and completion of the project assigned, while remaining aligned with strategy, commitments, and goals of the organization. They will be responsible for managing projects from onset through completion, while working to address. Responsible for developing PMO tools for providing consistent deliverables.
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The .NET Software Engineer II is responsible for designing, developing, maintaining, and enhancing applications across the organization's .NET technology stack, our systems to customer platforms, mapping and transforming data between formats, and troubleshooting data flow issues across systems. Works with external vendors and AIT's internal team. This role involves real hands-on work learning, stabilizing, and extending existing systems rather than starting from a blank slate. Design, build, and maintain applications across our .NET technology stack, supporting a mix of internal logistics/operations systems and customer-facing platforms, working closely with senior engineers, product managers, and QA in an Agile...
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The Operations Manager I is responsible for establishing and executing company strategy related to domestic and international freight movements through an understanding of industry trends and best practices. Recruit, develop and motivate staff to provide a world class customer experience and meet or exceed client expectations. Ensure the station has the necessary tools in place to succeed and expand their business levels in international products lines in a sustained fashion. Work with current and prospective logistics services providers and internal AIT functions to develop the best overall strategy. Execution of those strategies includes establishing, measuring and managing to applicable metrics with service providers, vendors and...
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AIT is seeking a Dispatcher II! We are flexible on start time, if needed along with extra hours to be earned on the weekends, if applicable.
The Dispatcher II is responsible for overseeing and documenting the pickup and delivery of local shipments, as well as coordinating and communicating shipment information between drivers and delivery agents.
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The Business Systems Analyst will support all areas of IT by understanding the diverse business need and product offerings in CargoWise, as well as the technology systems that support our business. This position will primarily focus on our customers’ business needs and offer products and/or solutions to meet those needs.
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The International Operations Manager is responsible for daily international operations and organizational management of the (city). Recruit, develop and motivate staff to provide a world class customer experience and meet or exceed client expectations. Ensure that (city) Station has the necessary tools in place to succeed and expand their business levels in international product lines in a sustained fashion. To work with and network with AIT verticals, overseas AIT offices as well as partners to promote AIT’s strategic corporate goals and to ensure AIT (city) is the leader in providing customer solutions with our (city) station’s growth and profitability.
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The Business Systems Analyst will support all areas of IT by understanding the diverse business need and product offerings in CargoWise, as well as the technology systems that support our business. This position will primarily focus on our customers’ business needs and offer products and/or solutions to meet those needs.
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Responsible for assisting in coordinating and monitoring activities engaged in the warehouse activities. Lead the warehouse staff and ensure safety protocols are followed. Ensure daily needs are met for internal and external customer satisfaction.
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Perform a wide variety of manual duties that involve physical labor.
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The Domestic Operations Trainer is responsible for facilitating an engaging and interactive operations training program for our new and existing teammates. In this role, the trainer is responsible for maintaining a working knowledge of operational processes, systems, and product knowledge. The trainer assists in the development of training content, continuously evaluates training effectiveness, and makes recommendations for improvement. The trainer acts as mentor to new teammates and supports them in their development.
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The Global Sales Support Coordinator will serve as a liaison to provide increased level of support for all aspects of the global sales team and global AIT Enterprise wide. Responsible for fulfilling the needs of the sales team with customer facing products and tools, to create a better experience for all sales functions, allowing for increased customer interaction, while improving the customer (internal and external) experience.
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Performs a variety of professional and administrative recruiting functions in support of identifying, interviewing, evaluating, and selecting qualified teammates to effectively meet the organization's staffing requirements. Uses applicant tracking system, identifies candidates from numerous sources, initiates ads, screens and qualifies candidates, and manages the recruiting life cycle from beginning to end. Works with other HR team members to facilitate the hiring process. Participates in HR projects, as requested.
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The Customs Compliance Specialist is responsible for analyze associated customs documentation and polices for regulatory compliance. Review and enforce goods classifications and associated tariff codes. Report customs regulations violations to appropriate agencies. Service our clients and suppliers providing top tier customer service
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AIT is seeking a talented and motivated Domestic Customer Tracking Agent I to join our team to track and trace shipments with high accuracy. The team ensures that shipments are updated timely, troubleshoots service disruptions, and communicates service delays.
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The Domestic Lead is responsible of the efficient movement of shipments from origin to destination including identifying and selecting most appropriate and cost effective domestic routing including airfreight, LTL, FTL and overall support of branch operations.This role is the primary contact for cartage including pickup and deliveries through our in-house cartage partner, warehouse and dock operations.
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AIT Worldwide Logistics is seeking an Ocean Import AgentII that will coordinate the day-to-day Import of international freight forwarding shipments into and out of the USA across all modes of international transportation based on customer requests. The Ocean Import Agent’s primary focus is providing a high-level of operational excellence and a world-class customer service experience to all customers.
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The Domestic Agent I has high visibility, is the primary contact for designated customers, and responsible for the outcome of assigned projects including customer service, tracking, routing, problem resolution, vendor compliance and customer interaction.
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AIT Worldwide Logistics is seeking an Ocean Import AgentI that will coordinate the day-to-day export of international freight forwarding shipments into and out of the USA across all modes of international transportation based on customer requests. The Ocean Import Agent’s primary focus is providing a high-level of operational excellence and a world-class customer service experience to all customers.
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The Domestic Agent II supports the coordination and execution of domestic air and ground freight shipments while providing reliable service to both internal and external customers. This role is responsible for handling day‑to‑day shipment activities, including quoting, routing, tracking, and documentation, with a strong focus on accuracy and timely communication. The Domestic Agent II works closely with carriers, vendors, and customers to ensure shipments move efficiently and issues are resolved promptly
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AIT Worldwide Logistics is seeking an Air Export AgentII that will coordinate the day-to-day export of international freight forwarding shipments into and out of the USA across all modes of international transportation based on customer requests. The Air Export Agent’s primary focus is providing a high-level of operational excellence and a world-class customer service experience to all customers.
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AIT is seeking a Dispatcher II! We are flexible on start time, if needed along with extra hours to be earned on the weekends, if applicable.
The Dispatcher II is responsible for overseeing and documenting the pickup and delivery of local shipments, as well as coordinating and communicating shipment information between drivers and delivery agents.
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Transfer goods and materials from incoming and outbound shipments via a forklift. Move materials throughout the warehouse
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TheInternational Operations Supervisor, is responsible for performance management and professional development of the International department. The International Operations Supervisor, will be responsible for training and developing employees; assigning work to others and a resource to the employees.
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The Domestic Agent II supports the coordination and execution of domestic air and ground freight shipments while providing reliable service to both internal and external customers. This role is responsible for handling day‑to‑day shipment activities, including quoting, routing, tracking, and documentation, with a strong focus on accuracy and timely communication. The Domestic Agent II works closely with carriers, vendors, and customers to ensure shipments move efficiently and issues are resolved promptly
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The Dispatcher II will conduct end-to-end dispatch operations by coordinating vehicle schedules, managing client and contractor communications, resolving service issues, ensuring SLA compliance, optimizing routing, and maintaining accurate documentation to support efficient and high-quality logistics execution.
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The Operations Manager is responsible for establishing and executing company strategy related to domestic and international
freight movements through an understanding of industry trends and best practices. Recruit, develop and motivate staff to provide
a world class customer experience and meet or exceed client expectations. Insure the station has the necessary tools in place to
succeed and expand their business levels in international products lines in a sustained fashion. Work with current and
prospective logistics services providers and...
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The Circularity and Recycling Program Manager serves as a subject matter expert for recycling, circularity, and zero-waste program execution, with a primary focus on the Microsoft Cloud program. This functional role manages program data, evaluates recycler and operational performance, strengthens documentation and reporting processes, and helps build a scalable circularity program that advances Microsoft's net-zero waste objectives while aligning with AIT's broader sustainability strategy.
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The Domestic Agent I has high visibility, is the primary contact for designated customers, and responsible for the outcome of assigned projects including customer service, tracking, routing, problem resolution, vendor compliance and customer interaction.
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The Director of Middle Mile Network Operations is a senior-level leader responsible for overseeing the strategic execution and optimization of AIT Worldwide Logistics' middle mile operations. This role manages vendor relationships, leads cross-functional teams, and ensures operational efficiency through data-driven performance management. It is both customer-facing and solution-oriented, developing and presenting tailored logistics solutions that drive revenue growth while maximizing network capacity utilization. The position plays a key role in aligning operational execution with broader business goals and customer satisfaction.
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The Fulfillment Supervisor will supervise order entry, administration, and shipping processes of fulfillment team. This role will ensure all tasks are completed in accordance with AIT's policies and procedures. Additionally, the Fulfillment Supervisor will create shift schedule to include, workstation assignments/rotations, employee training, employee vacations, employee breaks, overtime assignment, back-up for absent employees, and shift rotations.
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The District Manager provides leadership to operational and organizational leadership of their assigned district within a specific region. This role will directly manage multiple stations/offices P&Ls in order to meet or exceed profitability and growth objectives in an efficient and high quality manner. In addition, this role will recruit, develop and motivate staff to meet or exceed client expectations. It is important that the individual in this role provides all stations with the necessary tools, best practice processes, and strategy to succeed and expand their business levels in both domestic and international product while partnering with corporate operations and the product team to implement and execute corporate strategy building...
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The Operations Supervisor will be responsible for training and developing employees, assigning work to others and acting as a resource to the employees. Additionally, this role involves managing relationships with service providers and partners throughout the globe, being the liaison for vendors to manage shipment bookings, ensuring timely transfers from logistics providers' warehouses and onward to final destinations, as appropriate. This role will also assist as needed to complete the work of the department in addition to daily shipment processing.
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The Project Coordinator will support a variety of cross-functional initiatives related to mergers & acquisitions (M&A), real estate portfolio management, and operations enablement. This position plays a key role in ensuring timely execution and documentation of project deliverables while gaining exposure to high-impact business processes.
This role is remote based position, with candidates located on the East Coast preferred to support the business.
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The Customer Service Representative I must have the ability to troubleshoot and become first point of contact for AIT's customers seeking help with timely delivery. This role will focus on establishing new relationships, managing and maintaining existing customer's accounts and assessing customer's needs translating into results oriented solutions.
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The Operations Manager II is responsible for establishing and executing company strategy related to domestic and international freight movements through an understanding of industry trends and best practices. Recruit, develop and motivate staff to provide a world class customer experience and meet or exceed client expectations. Insure the station has the necessary tools in place to succeed and expand their business levels in international products lines in a sustained fashion. Work with current and prospective logistics services providers and internal AIT functional departments to develop the best overall strategy. Execution of those strategies includes establishing, measuring and managing to applicable metrics with service providers,...
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The International Operations Agent is responsible for coordinating the day-to-day air export of international freight forwarding shipments out of the USA of international transportation based upon customer requests.
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AIT Worldwide Logistics is seeking an Air Export AgentIII that will coordinate the day-to-day export of international freight forwarding shipments into and out of the USA across all modes of international transportation based on customer requests. The Air Export Agent’s primary focus is providing a high-level of operational excellence and a world-class customer service experience to all customers.
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The AI Solutions Specialist helps AIT teams identify business problems and build AI-enabled solutions that improve daily work. This role designs, configures, and deploys low-code and no-code automations, agents, and workflows, primarily using Microsoft Power Platform and Copilot Studio. Working with business, data, governance, and technology teams, the AI Solutions Specialist turns requirements into working solutions, supports them after deployment, and helps users adopt them. The role combines hands-on development with business partnership and ensures solutions meet AIT’s standards for data quality, security, and compliance.
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The Accounts Receivable Collector is responsible for management and collections of an assigned group of station accounts. Responsibilities include identifying trends impacting payments and issues, monitoring credit limits and reviewing account balances while consistently maintaining updated account notes in AR software system. This position requires use of multiple software systems, including but not limited to, AS400, CargoWise (CW), OnBase and GetPaid.(GP). Excellent organizational and communication skills (both verbal and written) are a key aspect of this position.
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The Air Operations Agent II is responsible for coordinating the day-to-day air import and export of international freight forwarding shipments out of the USA of international transportation based upon customer requests.
