Transfer goods and materials from incoming and outbound shipments via a forklift. Move materials throughout the warehouse
The Customer Service Representative II will act as resource to AIT's customers requests and resolve delivery issues by answering customer's questions and work on resolving them in coordination with other departments. This role will focus on establishing new relationships, managing and maintaining existing customer's accounts and assessing customer's needs translating into results oriented solutions.
The Account Manager I will work independently and with field sales (AE's) to engage and convert customers to work with AIT Truckload Solutions. The Account Manager I will work as an individual SME on their portfolio with the primary focus of maintaining / expanding relationships with strategic accounts while executing within the following functional areas of account profitability for a customer portfolio, communication, customer service, problem resolution and load execution. The Account Manager I represents the entire range of the company's core products and services to customers while leading the customer account planning cycle for the current year.
AIT Worldwide Logistics is seeking an Ocean Import AgentII that will coordinate the day-to-day Import of international freight forwarding shipments into and out of the USA across all modes of international transportation based on customer requests. The Ocean Import Agent’s primary focus is providing a high-level of operational excellence and a world-class customer service experience to all customers.
Responsible for assisting in coordinating and monitoring activities engaged in the warehouse activities. Lead the warehouse staff and ensure safety protocols are followed. Ensure daily needs are met for internal and external customer satisfaction.
The Senior Enterprise Data Governance Manager (DGO), Global Business Systems is responsible for the successful deployment of AIT's Data Enablement framework with a focus on data ownership, management and protection of data through policies, standards, principles, governance metrics, processes and related tools. This role also supports DGO roll out of multi-domains with an emphasis to continually build, support and enhance our Core Pillars applying best practice dynamic methodology, roadmap and associated playbooks substantiating our hybrid federated data governing structure.
AIT Worldwide Logistics is seeking an Ocean Import AgentI that will coordinate the day-to-day export of international freight forwarding shipments into and out of the USA across all modes of international transportation based on customer requests. The Ocean Import Agent’s primary focus is providing a high-level of operational excellence and a world-class customer service experience to all customers.
The Operations Supervisor will be responsible for training and developing employees, assigning work to others and acting as a resource to the employees. Additionally, this role involves managing relationships with service providers and partners throughout North America. This role is considered a working Supervisor position and will also assist, as needed, to complete the work of the department in addition to daily shipment processing.
The Customer Experience Supervisor is responsible for providing operational leadership to individual contributors within the Customer Experience team to ensure the execution of daily tasks and activities. Supervises most processes directly in a manner consistent with company services and cost objectives. Responsible for making corrective action and disciplinary decisions. Involved in hiring process, customer service execution, and customer meetings as necessary. Responsible for the service level, performance, and integrity to exceed customer expectations.
The Domestic Agent I has high visibility, is the primary contact for designated customers, and responsible for the outcome of assigned projects including customer service, tracking, routing, problem resolution, vendor compliance and customer interaction.
The Safety & Security Specialist II will respond to safety and security incidents across all AIT operations by conducting root cause investigations and implementing corrective actions. This includes performing inspections to identify hazards, supporting audits through meticulous documentation, and ensuring compliance with local to international regulations by translating updates from agencies like OSHA, DOT, TSA, and CBP into internal policies.
Perform a wide variety of manual duties that involve physical labor.
The International Operations Agent III is responsible for coordinating the day to day import/export of international freight forwarding shipments into and out of the USA across all modes of international transportation based upon customer requests.
The Customer Service Representative II will act as resource to AIT's customers requests and resolve delivery issues by answering customer's questions and work on resolving them in coordination with other departments. This role will focus on establishing new relationships, managing and maintaining existing customer's accounts and assessing customer's needs translating into results oriented solutions.
The Station Manager is accountable for the P&L and operational oversight and management, leadership and direction of the station to provide quality service, customer satisfaction and operational proficiency that ensures growth and profitability goals/objectives are met. The Station Manager is responsible for implementation and compliance with company policies and procedures, quality standards, and other applicable regulatory guidelines, with respect to operational, administrative, customer service, marketing, and sales functions for the site. This position will develop and grow business in their dedicated region and will conduct business development activities.
The Supervisor to lead our Claims and Subrogation Support team is responsible for overseeing the processing of cargo claims and subrogation recovery efforts, ensuring timely resolution, regulatory compliance, and exceptional customer service. The ideal candidate will bring leadership experience, analytical acumen, and a passion for continuous improvement in logistics operations.
The HR Coordinator supports the administration of HR processes within the HR Business Partner Center of Excellence as part of the AIT Human Resources team. Working collaboratively with cross-functional teams, this role provides administrative support to the HR Business Partner team and ensures teammate transactions related to transfers, promotions, offboarding, and more are seamlessly executed.
Transfer goods and materials from incoming and outbound shipments via a forklift. Move materials throughout the warehouse
The Domestic Agent II has high visibility, is the primary contact for designated customers, and responsible for the outcome of assigned projects including customer service, tracking, routing, problem resolution, vendor compliance and customer interaction.
The Carrier Sales Representative II will develop and own strategic relationships with a portfolio of carriers who support AIT's network of external and internal customers. The primary role of the Carrier Sales Representative II will be to procure capacity and build deep relationships with our carrier partners. Additionally work to optimize carriers' needs within AIT's freight mix while ensuring performance, communication, and integrity are kept at the highest standards.
The Global Customer Accounts Manager II manages their company's relationships with consumers and other businesses. They are also in charge of making sure their company is strategically positioned to engage new clients.
The Senior Logistics Manager is responsible for managing logistics planning, optimization, and operations in efforts to reduce costs, improve delivery times, and support the inbound and outbound distribution of goods across for warehousing clients across multiple locations within an assigned region. Oversight involves AIT-owned and third-party warehousing facilities. This role executes company strategy related to organizing, storing, and monitoring the distribution of goods to ensure product is picked, packed, and shipped in the correct quantities to the appropriate destinations in a timely manner.
The Air Import Gateway Operations Agent, II is to process routine to moderately complex import transactions, including all related activities in breakbulk operations in imports. Additionally, responsible to document preparation and traffic coordination of Import goods. Perform all duties correctly, cost-efficiently, within Company standards, and under the direct supervision of the department Manager.
AIT is seeking driven sales individuals with a growth mindset that want to work for one of the best and fastest growing global logistics providers in the 3PL industry.
The International Air Gateway Agent role manages and operates the AIT Gateway functionality. It serves as a liaison between the rest of US & Overseas AIT stations as well as Global Agent providers that have Air freight transiting.
The Air Operations Agent II is responsible for coordinating the day-to-day air import and export of international freight forwarding shipments out of the USA of international transportation based upon customer requests.
The Control Towers Agent II will serve as the first contact for AIT's customers, providing customer service and guidance that ensure a positive initial experience and achieve early value. This role will be responsible for collaborating with other Regional Control Towers Manager concerning the oversight of international freight forwarding shipments within the respective locations and across all modes of transport per customer request for the 4 verticals. Tech, Automotive, Industrial & Retail.This role will coordinate the day-to-day operations to ensure the station/branch operations are executing the overall operations, providing the customers (internal & external) with weekly, monthly & quarterly performance metrics, tracking...
Transfer goods and materials from incoming and outbound shipments via a forklift. Move materials throughout the warehouse
The International Operations Supervisor will supervise the import/export and transshipment of materials, equipment, products, packages and documents including fulfillment of customs requirements. This role will performance management and professional development of the International department. The International Operations Supervisor will train and develop international operations agents and assign work and resources to teammates. This role will supervise relationships with international service providers and partners throughout the globe, being the liaison for the international vendors to manage shipment bookings, ensuring timely transfers from logistics providers' warehouses and onward to final destinations, as appropriate.
The Operations Manager is responsible for establishing and executing company strategy related to domestic and international
freight movements through an understanding of industry trends and best practices. Recruit, develop and motivate staff to provide
a world class customer experience and meet or exceed client expectations. Insure the station has the necessary tools in place to
succeed and expand their business levels in international products lines in a sustained fashion. Work with current and
prospective logistics services providers and...
Responsible for assisting in coordinating and monitoring activities engaged in the dock work activities. Lead the warehouse staff and ensure safety protocols are followed. Ensure daily needs are met for internal and external customer satisfaction.
The Operations Supervisor is responsible for establishing and executing Company strategy through an understanding of industry trends and best practices. Work with operations staff and internal AIT functions to provide the best overall warehouse services. Execution of those strategies includes establishing, measuring and managing to applicable metrics with all station staff, AIT vendors and internal AIT functions to ensure timely, efficient flow of warehouse operations for AIT.
Perform a wide variety of manual duties that involve physical labor.
Transfer goods and materials from incoming and outbound shipments via a forklift. Move materials throughout the warehouse
The International Air Gateway Agent role manages and operates the AIT Gateway functionality. It serves as a liaison between the rest of US & Overseas AIT stations as well as Global Agent providers that have Air freight transiting.
Transfer goods and materials from incoming and outbound shipments via a forklift. Move materials throughout the warehouse
The Hub Operations Agent II is the primary contact within the AIT Middle Mile Network Hub location for all customer service functions, freight inquiries and routing questions. The Hub Operations Agent I responsibilities include communication to the Hub Operations Supervisor of updated business requirements, processing outbound and inbound paperwork in accordance with AIT Worldwide Logistics' policies and procedures and ensuring DOT compliance. As the first contact for all activities within the AIT Middle Mile Hub location, they are the first impression made upon customer, vendors, and other parties
The Account Executive – Food Logistics is responsible for creating, growing and managing an account base. Accountable to directly identify and initiate development efforts. Develop and execute a field sales business plan that will achieve the corporate revenue goals. To be successful, this position will leverage their past progressive experience in food logistics and/or transportation industries.
The Domestic Agent II has high visibility, is the primary contact for designated customers, and responsible for the outcome of assigned projects including customer service, tracking, routing, problem resolution, vendor compliance and customer interaction.
The International Air Gateway Agent I is responsible for coordinating gateway freight operations to ensure timely and efficient shipment deliveries. This role involves close collaboration with carriers, customers, and internal teams to streamline freight processes and maintain high service standards. Additionally, this role will serve as a liaison between U.S. and overseas AIT stations.
The Quality and Analytics Analyst for the Middle Mile Network will report to the Quality and Analytics Manager. This role involves analyzing data from TMS, Power BI, and other tools to identify potential service issues. The Quality and Analytics Analyst will provide actionable recommendations based on their findings, contributing to the enhancement of service quality and operational efficiency within the network. This position is critical for ensuring optimal service delivery and continuous improvement in performance metrics. In addition, the Quality and Analytics Analyst will work directly with operations personnel to ensure they are meeting service requirements and help develop KPI monitoring tools that will be utilized throughout the...
The Cargo Claims Analyst is responsible for processing freight claims. This position requires a thorough understanding of the company terms, insurance policies, customer contracts, and the legal landscape of the logistics industry.
The Domestic Customer Account Manager is responsible for day-to-day management of, and expanding, the client relationship. In addition, the role will be responsible for customer service (24/7), tracking, routing, problem resolution, vendor compliance, account profitability, and all other assigned projects as dictated by the needs of the client. This role requires excellent organizational and communication skills while working in a high volume and fast paced environment. The Customer Account Manager is the primary point of contact for a large revenue-producing and more complex customer base responsible for all steps in the logistics process for these customer(s), which may not be routine in...
The International Operations Agent II is responsible for coordinating the day to day import/export of international freight forwarding shipments into and out of the USA across all modes of international transportation based upon customer requests.
Transfer goods and materials from incoming and outbound shipments via a forklift. Move materials throughout the warehouse
The Senior Global Compensation Analyst provides a broad range of analytical support to the total rewards team. The primary responsibilities include supporting the administration, development, and maintenance of compensation structures, programs and policies with a focus on process improvement efforts. The position may also support projects and analysis related to benefits, HR Operations, Reporting and other Total Rewards functions.
The Global Compensation Lead will effectively lead and oversee a team of compensation professionals. This role plays a critical part in managing and enhancing global compensation programs to attract, retain, and reward top talent. The ideal candidate will combine technical expertise in compensation practices with strong leadership and collaboration skills to ensure alignment with organizational objectives and market competitiveness.
The Global Compensation Specialist II is a collaborative member of the Compensation team, assisting in the administration and maintenance of global compensation programs and tools. This role involves analyzing jobs by reviewing job-evaluation documentation, crafting detailed job descriptions and defining job qualifications. The specialist will also evaluate and rank positions, conduct pay surveys, analyze pay data, maintain pay structures, complete comprehensive compensation reports, and enforce incentive guidelines to ensure compliance and competitiveness.
The Senior Talent Acquisition Sourcing Specialist will lead our strategic sourcing function across both exempt and non-exempt roles within the freight forwarding industry. This position will own the development of scalable sourcing processes, manage external sourcing platforms, and build proactive pipelines for specialized roles ranging from frontline operations to mid-senior logistics professionals.
Please be advised that this position is Hybrid - Three (3) days a week at our Itasca Office.
The Talent Acquisition Sourcing Specialist is responsible for proactively identifying and engaging candidates for high-volume and entry-level positions across the organization. This role partners closely with recruiters and hiring managers to build strong talent pipelines through strategic sourcing efforts. They will leverage job boards, social media, and sourcing tools to attract qualified candidates and plays a key role in driving hiring outcomes in a fast-paced environment.
This role is Hybrid, Onsite three (3) days a week in our Itasca Office.
